Please refer to the Applicant Guide via this link for key information:- Applying to LGT Guide - Key Information for Applicants
Lewisham and Greenwich NHS Trust, (LGT), is a community-focused provider of local and acute care, delivering high-quality services to over one million people living across the London boroughs of Lewisham, Greenwich, and Bexley. We provide whole-life care and are here to support our communities to live healthier lives as well as taking care of them when they need us the most.
Employing almost 7,500 colleagues, affectionately known as Team LGT, we provide services at Queen Elizabeth Hospital in Woolwich, University Hospital Lewisham, and at over a dozen community settings in Lewisham. We also provide some services at Queen Mary’s Hospital in Sidcup.
We have recently launched our new vision and values to mark the LGT10 – the tenth anniversary of our Trust forming in 2013. Our trust vision is to be exceptional. In the quality of our patient care; our support for colleagues; and in the difference we make through our partnerships and in our communities.
To achieve this we value Respect, Compassion, and Inclusion; Being accountable over staying comfortable; Listening over always knowing best; and Succeeding together over achieving alone. You can read more about our visions and values here
Our hospitals and community sites provide a wide range of inpatient and outpatient services, as well as emergency and planned care. The Trust is rated as “good” or “outstanding” in over three-quarters of the services inspected by the Care Quality Commission.
Every year our work includes performing 10,000 procedures in our theatres; bringing seven and a half thousand new lives into the world; carrying out 570,000 visits to patients in their homes or communities and providing emergency care for more than 300,000 patients arriving in our busy Urgent and Emergency Departments.
LGT is a centre for the education and training of medical students enrolled with King’s College London’s GKT School of Medical Education. We are a training centre for nurses, midwives and allied health professionals. We are pioneering new roles that will support the changing needs of our patients and are one of the largest employers of physician associates in the country.
We are committed to working with our partners to deliver the best outcomes for our local communities. This means playing an active role in the South East London Integrated Care System (ICS), and in formal partnerships including the South East London Acute Provider Collaborative, provider partnerships with our local mental health trusts and borough-based boards of the ICS in Bexley, Greenwich and Lewisham.
Job overview
Are you an experienced, organised, compassionate and proactive Medical Secretary looking to make a real difference to children and families? Join our friendly Community Child Health team at Kaleidoscope, where you will work as part of a small team of medical secretaries providing vital support to Consultants, Specialty Doctors and multidisciplinary teams delivering care to children and young people across Lewisham. In this rewarding role, you will manage correspondence, referrals, patient administration, and diary management, helping ensure children and families receive a high-quality service. You will be a key point of contact for families, clinicians, GPs and partner organisations.
We're looking for someone with excellent communication and organisational skills, who is approachable, adaptable and committed to delivering outstanding administrative support. If you enjoy working collaboratively, building strong relationships and making things happen in a busy environment, we'd love to hear from you.
Advert
The Medical Secretary provides comprehensive secretarial and administrative support to consultants, speciality doctors and clinical teams within Community Paediatrics. The post holder is responsible for managing correspondence, diary co-ordination, patient administration, referrals and medico-legal documents, ensuring services are delivered efficiently, professionally and within agreed timescales. The role acts as a key point of contact for families, clinicians, GPs and partner organisations, maintaining high standards of confidentiality, customer service and administrative quality.
Working for our organisation
Please refer to the Applicant Guide via the link below for key information:- Applying to LGT Guide - Key Information for Applicants
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
- Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
- Widening access (anchor institution) and employability
- Improving the experience of staff with disability
- Improving the EDI literacy and confidence of trust staff through training and development
- Making equalities mainstream
Detailed job description and main responsibilities
- Provide a high- quality secretarial service to consultants, specialty doctors, and clinical teams, ensuring workloads are prioritised and completed within agreed timescales.
- Act as the first point of contact for Consultants and the team, responding professionally to enquiries from GPs, families, staff and external agencies
- To maintain confidentiality at all times.
- Produce accurate clinical and non- clinical correspondence, reports and urgent letters using audio transcription and digital systems
- Manage incoming correspondence, referrals and investigation reports, ensuring timely action and escalation where required.
- Maintain effective working relationships with clinicians, managers, administrative colleagues and wider multidisciplinary teams
See job description for more details
We reserve the right to close the post before the stated closing date, please apply early. We do not contact applicants with the outcome of the shortlisting. If you have been shortlisted, you will receive an invite to an assessment day or interview.
As a local employer and anchor institution we work closely with our community to recruit locally and we welcome applications from the widest variety of people to ensure our workforce are reflective of the local communities which we serve. We encourage all suitable candidates to apply including if you are Black, Asian or other ethnic minorities, live with a disability (visible or not) or are LGBT+. We have a number of active staff networks including Disability, LGBT+, Multicultural Inclusion and Women’s staff networks to bring staff together and celebrate diversity across our whole workforce.
Please note: that sponsorship under the Skilled Worker route is subject to Trust allocation and UK Visas and Immigration (UKVI) approval.
Use of AI in recruitment: We may use artificial intelligence (AI) tools to support the initial review of applications against the essential criteria for this role. Where AI is used, it will support rather than replace human decision-making, and applications will remain subject to appropriate human review.