🌟Are you an organized, community-focused coordinator who thrives in a dynamic environment? Ngāti Porou Oranga — the primary healthcare, housing, and social services entity of Te Rūnanganui o Ngāti Porou — is seeking a dedicated Full-Time Kaiwhakarite for our Care Services team.
In this vital role within our Whānau Oranga Engagement and Intervention Services team, you will coordinate programmes, wānanga, events, and daily operational activities that uphold the dignity of our people. Working side-by-side with our Care Services Manager, Kaimahi, and Kaiawhina, you will ensure that anyone accessing our care services receives a positive, respectful, and whānau-centred experience.
Ngā Uara – Our Core Values
Our mahi is guided by the foundational values of Ngāti Poroutanga:
Value Principle Practice in Action Manaaki: Respect & Hospitality Upholding mana-enhancing care, reciprocity, and empowering whānau at every touch point.
Tika me te Pono: Integrity & Transparency Acting with absolute honesty, ethical standards, and doing what is right for our community.
Ringa Raupa: Industrious Effort Bringing a hard-working, innovative, and proactive approach to daily coordination.
Pakari: Courage & Resilience Standing strong and fearless in advocating for tamariki mokopuna and whānau wellbeing.
Ngā Kawenga Matua – Key Accountabilities & Responsibilities
As the Kaiwhakarite, your daily responsibilities will span service coordination, whānau support, stakeholder management, and administrative governance:
Service & Wānanga Coordination
Plan, schedule, and coordinate day-to-day operations, appointments, hui, case reviews, wānanga, and community service activities.
Facilitate smooth administrative workflows for the Intervention Services Team to ensure responsive service delivery.
Whānau Navigation & Support
Support whānau and tamariki mokopuna to access appropriate care pathways across health, housing, and social services.
Ensure all service delivery, engagement, and communication reflect tikanga Māori and a Te Ao Māori lens.
Stakeholder & Community Engagement
Build trusted, mana-enhancing relationships across hapū, iwi members, kaumātua, rangatahi, and external service agencies.
Represent Ngāti Porou Oranga with professionalism and cultural warmth in all inter-agency forums.
Financial & Resource Administration
Manage venue bookings, transport coordination, catering arrangements, and equipment inventory.
Process financial documentation, including purchase orders and invoices, accurately within approved operational budgets.
Safeguarding, Quality & Compliance
Maintain strict compliance with child protection, safeguarding protocols, and organizational policies.
Ensure data entry, client record-keeping, and reporting tables meet high standards of accuracy and confidentiality.
Ngā Tohu Mātauranga me Ngā Pūkenga – Candidate Profile
We are looking for a candidate who combines administrative expertise with cultural grounding and personal resilience.
Qualifications & Essential Requirements
Office Administration: Qualification or formal training in Business/Office Administration and Database Entry.
Digital Literacy: High level of proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and reporting software.
Driver Licence: Full, clean New Zealand Driver Licence (Class 1).
Te Tiriti o Waitangi: Demonstrated understanding of Te Tiriti o Waitangi and its application in health and social sectors.
Desirable Qualifications & Credentials
Te Reo me ōna Tikanga: Formal qualifications or competency in Te Reo Māori and tikanga Māori.
First Aid & Systems: Current First Aid Certificate and experience with client management systems/databases.
Administrative Excellence: Demonstrated experience producing high-quality reports, PowerPoint presentations, and managing complex filing/database systems under pressure.
Time Management & Prioritisation: Exceptional organizational skills with the ability to manage competing demands and tight deadlines.
Interpersonal Communication: Outstanding written and verbal communication skills with the capability to relate warmly to whānau and professionally to external agencies.
Resilience & Problem Solving: Sound decision-making skills and personal resilience to maintain composure in high-pressure or sensitive environments.
Iwi & Hapū Connections: Strong connections with Ngāti Porou whānau, hapū, and Te Tairāwhiti community networks.
Sector Experience: Prior work within an iwi, hapū, kaupapa Māori, child protection, or family wellbeing service environment.
Te Painga o te Mahi Tahi me Mātou – What We Offer
At Ngāti Porou Oranga, we value our kaimahi and invest in their personal and professional growth:
🌿 Cultural Workplace: A supportive, values-driven environment grounded in a Te Ao Māori lens, tikanga, and Te Reo Māori.
🏥 Comprehensive Health Insurance: Employer-provided health cover for your peace of mind.
🧠 Wellbeing Support: Access to Employee Assistance Programmes (EAP) and holistic wellbeing initiatives.
📈 Professional Growth: Dedicated opportunities for ongoing training, skill development, and career advancement.
🤝 Vibrant Team Culture: Join a welcoming team of passionate people who love coming to work for their iwi.
Me pēhea e tono – How to Apply
If you are ready to bring your energy and administrative leadership to support our tamariki mokopuna and whānau, we want to hear from you!
Submit your cover letter and CV outlining your motivation and relevant experience
Applicants must be eligible to work in Aotearoa, New Zealand and will undergo pre-employment checks (e.g. Police Vetting, Child Checks, Oranga Tamariki vetting, Criminal Record & Medical checks, ID verification, Drug & Alcohol testing).
Employment includes a 60-day trial period under NZ employment legislation.
Please note: Only shortlisted candidates will be contacted, and interviews maybe held as applications are received.