Work remotely as part of a national 24/7 Mental Health Tele-Triage Crisis Team, delivering timely, clinically sound support to people in distress. This role suits experienced mental health clinicians who thrive in fast-paced, high-acuity decision-making environments and want flexibility without compromising clinical impact.
About the role
This nationally based organisation delivers round-the-clock mental health triage service across multiple contracts including Te Whatu Ora, Police, and Ambulance Services.
You'll provide frontline mental health triage via telehealth, supporting individuals in crisis and guiding appropriate next steps. The role is fully remote, allowing you to work from anywhere in New Zealand.
Roster & Hours
Benefits
If you're an experienced mental health clinician seeking flexibility, stability, and high-impact work, this is a rare opportunity to step into a national tele-triage service that truly values clinical expertise.
Apply now with your CV, or get in touch to discuss how this role could fit your lifestyle and career goals.
Reference: 1151975
To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Deb Glen on +64 27 203 5661 quoting the reference number above.
Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful, we will give you a *$500 voucher of your choice. See our website for more details: https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Health website for a complete
listing www.frontlinerecruitmentgroup.com/frontline-health-auckland-new-zealand/
You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!
www.facebook.com/FrontlineHealthAuckland
www.linkedin.com/company/frontline-recruitment-group-health-auckland
About the role
This nationally based organisation delivers round-the-clock mental health triage service across multiple contracts including Te Whatu Ora, Police, and Ambulance Services.
You'll provide frontline mental health triage via telehealth, supporting individuals in crisis and guiding appropriate next steps. The role is fully remote, allowing you to work from anywhere in New Zealand.
Roster & Hours
- 4-week rotating roster (24/7 service)
- Minimal night shifts
- Shift times:
- 7:00am - 4:00pm
- 4:00pm - 11:00pm
- 11:00pm - 7:00am
- Part-time or full-time available (minimum 0.6 FTE)
- Conduct comprehensive mental health triage via telephone
- Rapidly assess risk, acuity, and caller needs
- Provide clear clinical guidance and decision-making support
- Refer to internal teams or external health services as required
- Accurately document all interactions using clinical IT systems
- Work within established clinical protocols and escalation pathways
- Minimum 3 years' experience in an NZ acute mental health setting (e.g. Crisis Team, Liaison Psychiatry, Triage, or DA Officer experience)
- Must be registered in New Zealand as one of the following:
- Registered Nurse
- Psychologist
- Occupational Therapist
- Counsellor
- Social Worker
- Current APC with the relevant NZ registration board
- Strong clinical judgement and critical thinking skills
- Warm, calm, and professional telephone manner
- Confident multitasker (listening, assessing, documenting in real time)
- Reliable home internet connection suitable for telehealth work
Benefits
- Work from home anywhere in New Zealand
- Starting rate of $46.31 per hour
- Penal rates for nights, weekends, and public holidays
- Work-from-home allowance plus full IT equipment provided
- Supportive leadership and ongoing clinical supervision
- Meaningful crisis work without shift-to-shift travel fatigue
If you're an experienced mental health clinician seeking flexibility, stability, and high-impact work, this is a rare opportunity to step into a national tele-triage service that truly values clinical expertise.
Apply now with your CV, or get in touch to discuss how this role could fit your lifestyle and career goals.
Reference: 1151975
To apply online, please click on the apply button.
Alternatively for a confidential discussion please contact Deb Glen on +64 27 203 5661 quoting the reference number above.
Not quite the job for you but know someone who would love to know about this role? Please pass it on. If they are successful, we will give you a *$500 voucher of your choice. See our website for more details: https://www.frontlinerecruitmentgroup.com/terms-of-use/health-auckland/
Note: Not all our current vacancies are listed on job boards. Check out our Frontline Health website for a complete
listing www.frontlinerecruitmentgroup.com/frontline-health-auckland-new-zealand/
You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings!
www.facebook.com/FrontlineHealthAuckland
www.linkedin.com/company/frontline-recruitment-group-health-auckland