Job Description

General Responsibilities and Skills

• Required to translate technical systems specifications into working, tested CRM applications. This includes developing detailed programming specifications, writing and/or generating code, compiling data-driven programs, maintaining, and conducting unit tests.

• Resolves and troubleshoots technical problems which arise during the use and operation of software packages, including tec General Skills

• Experience in programming and analysis; specialized CRM software package support at the specified experience level

• Ability to collaborate with IT Professionals throughout the Software Development Life Cycle

• Experience in structured methodologies for the development, design, implementation and maintenance of applications

• Experience in design, code, test, debug and document applications

• Experience in the use of object and/or third generation language development tools

• Experience in one or more programming languages

• Experience in application design, latest design patters, deployment and troubleshooting

• Experience with relational and hierarchical database technologies

• Experience in the use of information retrieval packages using query languages

• Experience with one or more communications protocols

• Experience in structured methodologies for the design, development, implementation and maintenance of applications

• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills

• A team player with a track record for meeting deadlines CRM Software Development Skills

• Knowledge and experience with specific CRM software and anticipated future releases high availability solution design and implementation

• Knowledge and experience with specific CRM enterprise architecture methodologies, design standards and tools

• Experience with middleware and gateways

• Expertise in specific tools for CRM software development Desirable Skill

• Knowledge and experience with programming Internet-ready applications

• Knowledge and experience in rapid application development (RAD) methodologies

• Knowledge and understanding of Information Management principles, concepts, policies and practices

• Experience with