Temporary Administration & Customer Service – Andrew’s Mobile Windscreens 

Role may extend into Full-Time Permanent for the right person! 

📍 Townsville Head Office |  

Andrew’s Mobile Windscreens is part of the Australian Specialised Machinery Glass Group. We are proud family-owned businesses and one of Queensland’s largest independent automotive glazing companies. 

We’re currently seeking a motivated, reliable, and friendly Customer Service & Administration Professional to join our close‑knit Townsville team. This is a Temporary Role, 40 hours per week, and will be extended to a Full-Time Permanent Role for the right person. 

About the Role 

You’ll be the first point of contact for our customers, playing a vital role in delivering exceptional service from start to finish. Your day-to-day duties will include: 

• Greeting customers face-to-face 

• Answering phones and responding to emails promptly 

• Quoting jobs and ordering parts 

• Coordinating and managing fitters’ daily job flow 

• Creating clear, detailed task information for technicians 

• Keeping customers informed on job progress 

• Processing payments and issuing receipts 

• Managing compliance paperwork and electronic filing 

• Accounts receivable and payable data entry and reconciliation 

• Monitoring email inboxes to ensure fast response times 

• Supporting simple and project-based jobs, including those in remote locations 

This role suits someone who enjoys variety, thrives in a fast-paced environment, and takes pride in delivering high-quality customer service. 

What We’re Looking For 

You’ll be a positive, organised, and detail-focused individual with a genuine “can‑do” attitude. Ideally, you will bring: 

• Clear, confident communication skills (written and verbal) 

• Exceptional customer service and sales skills 

• High attention to detail with accurate data entry 

• Strong organisational and time management skills 

• Ability to work under pressure and meet tight timeframes 

• A friendly, outgoing personality with a team-first mindset 

• Confidence using MS Office (Outlook, Word, Excel) 

• General knowledge of motor vehicles (advantageous) 

• Ability to work independently with limited supervision 

• Commitment, loyalty, discretion, and confidentiality 

This role is highly team-focused, so the ability to collaborate, share information openly with management, and support colleagues is essential. 

Why Join Us? 

• Be part of a family-owned, growing Queensland business 

• Work with a supportive and experienced team 

• Enjoy a varied role where no two days are the same 

• Townsville-based head office 

• Opportunity to extend this role to Full-Time Permanent for the right person 

How to Apply 

Please submit your resume via SEEK, or email it directly to: 
📧 [email protected] 
(Please include the job title in the subject line.) 

All applications will be treated with the strictest confidence. 
Only applicants with an exemplary attitude and strong work ethic need apply.