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SUMMARY

Minimum Salary $37,123.24 

Salary offer commensurate with education and related experience. 

This is a full-time Technical Support, Clerical and Maintenance (TSCM) position in our Continuing Education & Workforce Development (CEWD) department. Should a review of your application result in the intent to pursue your candidacy, you will be contacted by phone or email for an interview. The salary will depend upon the directly related years of work experience.
 
 APPLICATION STATUS
 
 Your application status will be updated throughout the review process. If your application is still in progress, your application has not been reviewed by the hiring department.
 
 TERMS OF EMPLOYMENT
 
 Requires flexible work schedule to meet program needs, which may include working days, evenings and/or weekends.
 
If a degree, certification or licensure is required, the provision of official transcripts, licensure and/or certifications must be received in the Office of Human Resources within (30) days of hire. 
 
 Applicants with academic credentials from non-U.S. accredited institutions are required to have their coursework evaluated in terms of U.S. "equivalency." All international credential evaluations must be conducted by one of the companies affiliated with the National Association of Credential Evaluation Services, Inc. (NACES®) in order to be considered for a faculty position. Applicants bear the responsibility of requesting, paying associated fees, and obtaining an original transcript evaluation for submission to the Office of Human Resources. Please refer to the NACES® website for further information ().
 
 Alvin College is an equal opportunity institution and does not discriminate against anyone on the basis of race, religion, color, sex, pregnancy, gender equity, sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service or veteran's status.

This is a security sensitive position and requires a criminal history and/or motor vehicle records check.

ESSENTIAL JOB DUTIES

SUMMARY

The Senior Administrative Assistant provides advanced administrative, operational, and student support for the Continuing Education and Workforce Development Department. The position serves as a key point of contact for students, prospective students, employers, community partners, and college stakeholders. Responsibilities include supporting departmental operations, assisting individuals with program and enrollment information, providing general advising and guidance, coordinating activities and communications, maintaining records, and supporting a variety of programs, initiatives, and special projects. Duties may evolve based on departmental and institutional needs.


ESSENTIAL DUTIES AND RESPONSIBILITIES 

  • Provide administrative support for departmental operations, programs, events, and initiatives. 
  • Serve as a primary resource for students, prospective students, and community members seeking information about continuing education and workforce development opportunities. 
  • Advise and assist students regarding program options, registration processes, course selection, career training opportunities, and available resources. 
  • Respond to inquiries and resolve routine concerns through independent judgment and established procedures. 
  • Coordinate communications with students, instructors, employers, and community partners. 
  • Assist with program enrollment activities, student records, reporting, and related documentation. 
  • Maintain departmental records, databases, files, and confidential information. 
  • Prepare correspondence, reports, presentations, and other administrative documents. 
  • Support scheduling, logistics, and coordination of classes, meetings, training sessions, and special events. 
  • Assist with onboarding, tracking, and support functions related to students, instructors, and workforce training participants. 
  • Collaborate with internal departments to support student success, program delivery, and organizational objectives. 
  • Provide guidance and information regarding departmental policies, procedures, and available services. 
  • Assist with data collection, reporting requirements, and special projects as assigned. 
  • Serve as the primary departmental contact for purchasing activities, including creating requisitions, tracking purchases, and maintaining procurement records.
  • May be required to travel between College campuses and off-site locations to support departmental operations, programs, events and partnerships.
  • Serve as a backup for the CEWD Admissions & Advising Specialist, providing support for student advising, registration, and enrollment process as needed. 
  • Perform other duties as assigned.

WORK ENVIRONMENT

The employee typically works in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office. Employee may encounter frequent interruptions throughout the work day. 

 

PHYSICAL DEMANDS

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to twenty (20) pounds.

 

AI Statement:

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to twenty (20) pounds.

QUALIFICATIONS

REQUIRED QUALIFICATIONS
•High school diploma or equivalent
•At least (5) years of experience in a similar related position

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong written and verbal communication, customer service, and interpersonal skills. 
  • Proficiency with Microsoft Office Suite, PDF applications, internet-based systems, and standard office technology. 
  • Excellent organizational, problem-solving, and time management skills with attention to detail. 
  • Demonstrated ability to adapt to changing priorities, manage multiple responsibilities, and maintain effectiveness in a dynamic work environment.
  • Ability to manage multiple priorities, maintain confidentiality, and work effectively in a fast-paced environment. 

PREFERRED QUALIFICATIONS

  • Associate degree
  • Previous experience in a college environment
  • Experience in higher education, workforce development, customer service, or a related setting.
  • Bilingual – English/Spanish (Speak)