At the Restaurant Association of New Zealand, we support the people behind Aotearoa’s hospitality industry, and behind every great team is someone making sure the finances run smoothly.

We’re looking for an experienced Accounts and Office Administrator to support the day to day running of our accounts department, while also keeping the office humming. You’ll be hands-on with invoicing, accounts receivable, supplier payments and payroll. You’ll be confident picking up the phone to follow up on accounts and keep our members and customers informed.

You’ll be a key part of a small, supportive team, working closely with our General Manager, Operations Manager and external Accountant.

You’ll be great at this job if you...

• Take pride in accuracy and you’re someone who likes to problem-solve

• Are confident chasing overdue invoices and having professional, constructive conversations with customers

• Are naturally proactive and can juggle multiple priorities without dropping the ball

• Are comfortable handling confidential information with discretion

• Enjoy improving processes and keeping things running smoothly

• Communicate clearly and enjoy being a go-to support person for the wider team

What the role involves

Accounts

• Accounts receivable: raising invoices, managing payments and maintaining customer accounts and managing overdue invoices.

• Accounts payable: processing supplier invoices, payment runs and reconciliations

• Handling customer walk-in transactions, as needed

• Weekly payroll processing and payroll support

• Financial administration and reporting support, including liaising with our external Accountant

Office administration

• Office coordination and supplier management

• Health and safety and compliance administration

• HR administration, including onboarding and staff coordination

• Administrative support to the leadership team

What we’re looking for

Essential

• Proven experience in accounts payable and receivable

• Confidence in managing revenue collection and chasing overdue invoices

• Strong Xero experience

• Strong Microsoft Office skills, including Outlook, Excel and Word

• Confident, professional phone manner and the ability to communicate with customers directly

• Strong attention to detail and organisational skills

Preferred

• Experience with weekly payroll processing

• Good understanding of NZ payroll, PAYE, GST and compliance processes

• Previous office administration experience

What we offer

You’ll join a small, supportive, hardworking team that genuinely cares about the hospitality industry and the people in it. Our office is in Mt Eden, Auckland, and this is a full-time, 37.5-hour-per-week role, offering a hybrid working arrangement but some office-based days each week.

Our values

• Service First: We’re here for our members, always

• Innovation: We learn, adapt, and improve

• Respect: Every voice matters

• Integrity: We do what’s right

• Results: We deliver with care and accountability

Sound like you?

If you have an accounts background, strong verbal and written communication, and enjoy being the person who keeps the finances in order, we’d love to hear from you. Apply now with your CV and a short cover letter telling us a bit about yourself and why this role interests you.