South London and Maudsley NHS Foundation Trust has a rich history, well-established community links and an international reputation. We deliver specialist services in the London boroughs of Croydon, Lambeth, Lewisham and Southwark, Bexley, Bromley, Greenwich, Wandsworth and Richmond.
We are committed to provide a high quality and specialist care to our service users and we are recognised for our care and treatment we provide. The Care Quality Commission already rates our services as ‘good’.
We launched our five-year strategy, Aiming High; Changing Lives in 2021 together with Our Care Improvement System as our quality management system methodology to make a positive impact on patient care, outcomes and staff experience. By joining SLaM, all staff will get the opportunity to be part of this exciting improvement journey supported with learning and development to harness everyone’s potential as change makers.
The trust recognises the unique and valuable contribution that people with lived experience of mental illness can bring to a role. We therefore welcome applications from people with lived experience and consider them as an asset to the Trust.
Our Values
We take pride in providing specialist care to our service users where our Trust values and our promise to be caring, kind, polite, prompt, honest, listen and do what I say I’m going to do is at the heart of everything we do. When you join us, you’ll be part of something special.
As a Trust we are happy to talk flexible working.
Job overview
To provide a fully comprehensive and first-class business administration service to the Clinical Director, Associate Medical Director and Head of Psychology and Psychotherapy, CAMHS. Front of house, reputation and professional response is essential to achieve this. The post holder will deal with a broad range of very complex and sensitive issues and be a key point of contact, dealing with a wide range of staff and patients across the Trust, with external partners, the independent and private sectors.
To be a key resource to the Senior Management Team; ensuring the delivery of key operational and strategic objectives. This will result in the post holder leading and having responsibility for the development and implementation of specific projects and functions such as the various on-call rota’s, Medical recruitment and CT induction programme.
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· To provide high level administration support to the Clinical Director, Associate Medical Director and Head of Psychology and Psychotherapy, CAMHS. This may include functions such , arranging local, national or international visits.
· To provide high level diary management support to the Clinical Director, Associate Medical Director and Head of Psychology and Psychotherapy.
· To be responsible for ensuring the Senior Management team operates efficiently and effectively. This will include:
o Providing high level administrative and diary management support to sensitive and highly confidential situations.
o Management and support to Senior Management meetings including organising meetings, taking minutes and following up on actions
· Supporting the On-Call rotas.
· Organising all aspects relating to the recruitment of staff including the completion of ECFs, Job description liaison, advertising vacancies internally and externally and co-ordinating the interview process.
· To organize and facilitate Honorary SLaM Contracts within the service.
· Responding to a wide range of requests, enquiries and problems from Trust Board Level downwards and from the private and independent sectors. You will take action to ensure they are dealt with and resolved quickly, efficiently and sensitively as possible. You will be required to show a high level of discretion.
Working for our organisation
Working for the Trust
There are excellent opportunities for professional development including management, training, research, and audit experience.
Benefits
We are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. It’s important to us that you are valued and appreciated and that is why we have a comprehensive benefits package on offer.
Some of our benefits are highlighted here:
Generous pay, pensions and leave. We offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
Work life balance. We support a range of flexible working options, such as: part-time working and job sharing.
Career development. There are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, and other talent programmes.
Car lease. Our staff benefit from competitive deals to lease cars.
NHS discounts. With discounts of up to 10% from a variety of well-known retail brands through the Health Service Discounts website.
Other benefits include:
- Counselling services
- Wellbeing events
- Long service awards
- Cycle to work scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
Detailed job description and main responsibilities
Key Responsibilities
· To provide high level administration support to the Clinical Director, Associate Medical Director and Head of Psychology and Psychotherapy, CAMHS. This may include functions such as booking travel arrangements, arranging local, national or international visits.
· To provide high level diary management support to the Clinical Director, Associate Medical Director and Head of Psychology and Psychotherapy, CAMHS.
· To Support other Senior Leadership Group members as required.
· To be responsible for ensuring the Senior Management team operates efficiently and effectively. This will include:
· Providing high level administrative and diary management support to sensitive and highly confidential situations.
· Management and support to Senior Management meetings including organising meetings, taking minutes and following up on actions
· Supporting the various On-Call rotas and leads.
· Organising all aspects relating to the recruitment of staff including the completion of ECFs, Job description liaison, advertising vacancies internally and externally and co-ordinating the interview process.
· To organize and facilitate Honorary SLaM Contracts within the service.
· To Organise and administer the CT Induction Programme, ensuing feedback and evaluation of the training is in place
· To maintain annual leave, study leave and sickness and absence recording on behalf of the Medical Consultants.
· To provide a front of house service for the senior management offices, including managing the supplies ordering process, as well as general housekeeping.
· To support the administration team in ensuring that all admin and office process documents, structure charts and contact lists are maintained and that they are communicated throughout the Directorate as appropriate.
· To support the coordination and dissemination of teaching, training and education materials across the Directorate.
· To provide cross-cover in the event of absence within the senior leadership admin team.
· To coordinate events for both internal and external agencies such as team building events, structured away time, functions, conferences, workshops and visits from external organisations.
· *Please refer to the job description for further details.
The Trust is committed to providing services which embrace diversity and that promote equality of opportunity. We are a Disability Confident Employer, we welcome applicants from all sections of the community and people of all protected characteristics. We provide reasonable adjustments for candidates with a disability and are committed to treating people fairly with compassion, respect and dignity and in promoting equality and human rights. We aim to put this commitment into practice by:
- Embedding our commitment to tackling inequality, eliminating discrimination and harassment; promoting equality of opportunity and fostering good relations in our everyday practice
- Ensuring that all our services and all staff understand and support our commitment
- We believe that people who use our services, their carers and our staff, should be treated with compassion, respect and dignity.
Welcome to your candidate journey
Our Candidate Recruitment Information Pack is designed to help you learn more about our Trust, understand the recruitment process, and prepare a strong application. We encourage you to explore the pack and use the guidance, tips and resources available to help you feel informed, confident, and ready to showcase your best self:Recruitment Toolkit - Customer Success Test
Use of Artificial Intelligence (AI) when writing job applications
If you choose to use AI or other tools to assist in writing your application, it's essential to personalise this information, particularly your supporting information section. While AI can help streamline the writing process, these tools cannot fully grasp the context or requirements of the job you’re applying for. There is also a risk that it can generate false or misleading information.
AI-generated job applications can often be generic, impersonal and may not accurately reflect your qualifications, knowledge, skills, and experiences. It is crucial that you personalise your supporting statement by articulating these in your unique voice. Relying solely on AI to write your application or supporting information section is not advocated by South London and Maudsley NHS Trust and could negatively impact your chances of success in the application process.
We monitor applications for any behaviour that could create an unfair advantage, and we check all references carefully. You are likely to be tested on your experience at interview, so be honest and make sure all the information in your application is correct.
Please note:
- That all applications for this post will need to be made online
- That you read and understand the Job Description and Person Specification attached to the role. Your Statement in Support should reflect the requirements specified as your application will be judged against these criteria
- That the closing date listed is a guide only and that the vacancy may close earlier should sufficient number of applications have been received. We advise that you submit your application as early as possible
- That once you have submitted your application you agree to your application being transferred to a 3rd party e-recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs
- That should you not have heard from us within three weeks from the closing date your application has not been successful
- That priority consideration for applications may be given to at-risk NHS employees
- That should you be successful and appointed, you authorise South London and Maudsley NHS Foundation Trust to confirm your previous NHS service via an Inter Authority Transfer (IAT) process
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That requests for Skilled Worker sponsorship will be considered on a case-by-case basis, where applicable, subject to the role and meeting the relevant eligibility requirements and the Trust’s policy. Applying for a role does not guarantee that sponsorship will be available or approved.
- That we are a smoke-free Trust
SLaM is a Stonewall Diversity Champion , Stonewall is the largest Lesbian, Gay, Bi and Trans (LGBT) rights charity in Europe’.