Ever wondered what happens behind the scenes between a first conversation and handing over the keys to a new home? At Friday Homes, a locally owned Wellington team works together from first conversation to final handover, with sales consultants, in house designers, project managers and builders all under one roof. With over 25 years of experience and 2,000+ homes completed, we’re proud of doing things the right way, through transparency, teamwork and a hands on approach.
We’re a friendly, down to earth team that values quality, efficiency and getting things done right.
About the role:
Due to growth, we have the exciting opportunity for a People and Business Operations Coordinator to join our team based in Seaview, Lower Hutt. The start date for this role is 18-Jan-27.
As our People and Business Operations Coordinator, you will keep our people processes, office and day-to-day operations running smoothly. Working closely with our Director and Senior Leadership Team, you will enjoy a varied role that covers recruitment, client care and business improvement, with real scope to shape how we work.
Your responsibilities include:
Managing the full recruitment process, from advertising and screening through to offers and onboarding.
Coordinating inductions, probationary reviews, performance appraisals and annual salary reviews.
Supporting managers with employee relations matters, including meetings, complaints and investigations.
Providing proactive operational and administrative support to the Director and Senior Leadership Team.
Tracking key actions, deadlines and deliverables across the business.
Coordinating client maintenance and warranty requests through to resolution.
Preparing client handover documentation and supporting a positive post-completion experience.
Planning staff events and preparing internal communications and newsletters.
Overseeing the day-to-day running and presentation of the office, reception and showroom.
Finding ways to improve our processes, including through technology, AI tools and automation.
As the successful candidate, you will have:
Experience in business administration, operations coordination, recruitment or HR support.
A sound understanding of recruitment, onboarding and employment administration processes.
Familiarity with New Zealand employment practices and confidentiality requirements.
Strong organisational skills and the ability to manage multiple priorities.
Excellent written and verbal communication skills.
A high level of proficiency in Microsoft Office and confidence learning new systems.
Experience supporting senior management and working across departments.
A proactive, solutions-focused approach and the ability to work independently.
Discretion and sound judgement when handling confidential information.
Experience in the construction or property development industry would be an advantage, but is not essential.
We pride ourselves on our supportive and collaborative team culture, and we are looking for someone who shares our values and is committed to delivering exceptional service to our clients.
If you are organised, detail-driven, and excited about the opportunity to step into a varied role in the new year ahead, we would love to hear from you.