About the role
We are looking for a Project Manager to join our tight knit, collaborative commercial team. This is a fixed-term employment opportunity while our current Project Manager is on maternity leave, commencing February 2027.
You'll be the go-to person for our clients – understanding their needs and building strong, sustainable relationships. Working closely with sales, design, and editorial, you'll make sure our client's campaigns are top-notch and delivered on time to match client expectations. You excel at juggling client requests, keeping the team updated and tackling exciting challenges with ease!
You will report directly to our Head of Commercial and work closely with our Agency Lead, Commercial Editor and Campaign Specialist.
Responsibilities:
Serve as the main point of contact for assigned client accounts, nurturing the strong and lasting relationships that have been established.
Develop a deep understanding of the client's business objectives, needs and challenges.
Collaborate closely with internal teams, including sales, design and editorial, to develop effective strategies to meet clients' goals.
Creating timelines for sold campaigns and managing the involved parties to ensure adherence to timing and deliverables, to ensure campaigns are delivered on time.
Monitor and analyse campaign performance, and suggest optimisation strategies to achieve their desired outcomes.
Stay up-to-date with industry trends, competitive landscape, and market changes to proactively identify new business opportunities.
Handle and resolve client issues, concerns, and complaints in a professional and timely manner.
Skills and experience:
Proven experience in client services, or account management in the online media industry.
Excellent relationship-building skills to serve as the main client contact and create lasting partnerships.
Highly organised and meticulous with details.
Strong business acumen to comprehend clients' objectives.
Collaborative mindset to work closely with sales, design, and editorial teams.
Proactive approach in identifying revenue opportunities and maximising account growth.
Organisational skills to ensure timely and accurate campaign deliveries.
Data-driven mindset with proficiency in monitoring and analysing campaign performance.
Up-to-date knowledge of industry trends, competitive landscape, and market changes.
Problem-solving ability to handle and resolve client issues professionally.
Outstanding communication skills, both verbal and written, for effective interactions with clients and internal teams.
Applicants must be based in Auckland and have the right to live and work in Aotearoa to apply for this role.
About The Spinoff
The Spinoff’s mission is to be Aotearoa’s home for independent journalism, illuminating perspectives and good times.
Founded in 2014 by journalist Duncan Greive, The Spinoff began as a site covering local television, and quickly expanded to current affairs and culture – including politics, television and film, books, music, business, sport, and te ao Māori.
Today, The Spinoff is led by CEO Amber Easby and editor Veronica Schmidt, and employs nearly 30 people with offices in Tāmaki Makaurau and staff in Pōneke, Ōtautahi and Ōtepoti.
Next steps
Please submit your application via SEEK. All applications require a CV and a cover letter to be addressed to our head of commercial, Ella Gribben.
Applications are due by Friday 4th December but may close earlier if a suitable applicant is found.