SCF is looking for an ICT Cloud Administrator to join our ICT team in Adelaide.
This isn't a role where you'll simply reset passwords and close helpdesk tickets. You'll help keep the cloud platforms, devices and communication systems that connect our business running smoothly - supporting our people across Australia and New Zealand and helping us get more out of our technology.
We're an established business with an extensive national footprint, new shareholder support and an exciting growth agenda. It's a great opportunity to join a business where reliable technology matters, where you can make a practical contribution and where there's scope to build your technical expertise across a range of platforms.
About SCF
SCF is one of Australia’s leading providers of container solutions, supplying storage and transport solutions across tanks, general transport, buildings and storage. Our operations span Australia and New Zealand, supported by an extensive depot network and teams working across a diverse range of business functions.
The role
Reporting to the ICT Team Leader, you'll take responsibility for the day-to-day administration and support of SCF's cloud platforms, primarily Microsoft 365 and Azure, along with mobile device management, telephony and third-party system integrations.
Administer Microsoft 365, Azure, Entra, Active Directory and related cloud services, including user accounts, groups, roles and access permissions
Manage mobile device management platforms and technologies
Administer telephony platforms, including Microsoft Teams Phone, GoTo Connect and Talkdesk as required
Monitor routine system alerts, investigate issues and escalate incidents where needed
Troubleshoot third-party integrations with SCF systems, coordinating with vendors and managed service providers when required
Maintain clear, practical documentation of cloud configurations and standard operating procedures
Work with the wider ICT team, business users and application owners to resolve issues and improve the reliability of our technology services
What you'll bring
Experience administering cloud services, ideally Microsoft 365 and/or Azure, Entra, Active Directory, Exchange Online
Knowledge of networking and firewalls, DHCP, VLANs and VPN services
Knowledge of remote monitoring tools (RMM), Windows Updates and Patching, Powershell scripting
Experience providing technical support, troubleshooting issues and helping users resolve technology problems
An understanding of user access management, cloud administration and mobile device management
Strong communication skills - comfortable working with both technical colleagues and people who just need their systems to work
Good organisational skills and attention to detail, particularly when it comes to documentation and access management
A relevant ICT qualification or equivalent practical experience
You don't need to know every platform inside out. We're looking for someone with a solid technical foundation, a practical approach to problem-solving and the initiative to learn, take ownership and get things done.
Good to know
The role is full-time and based at our Marleston office in Adelaide with no direct reports. Some after-hours work may be required for planned technology changes and incident response.
Our Values
At SCF our people and culture are guided by our core values:
Safety | Integrity | Innovation | Quality | Customer Commitment
SCF is an equal opportunity employer, and we are committed to creating a safe, inclusive and supportive workplace.