Description

Primary Function 

The Unit Director provides leadership and operational oversight for an assigned BGCT standalone Club facility, ensuring a safe, welcoming and high-quality Club Experience. This position is accountable for daily Unit operations, facility and regulatory readiness, staff leadership and development, membership engagement, program quality, resource stewardship and continuous improvement. The Unit Director builds strong relationships with families, school districts and community partners to support member success. 

Unlike a school-based Site Director, the Unit Director has direct oversight of a standalone Club facility, comprehensive membership administration, applicable licensed program requirements and multiple service and transportation transitions where offered. 

Key Roles (Essential Job Responsibilities) 

Club Safety, Facility and Regulatory Readiness 

• Maintain active supervision, appropriate staffing ratios, Safe Passage and authorized pickup/dismissal practices; lead emergency preparedness, drills and incident response. 

• Oversee facility readiness, including routine safety checks, security, emergency equipment, maintenance reporting and clean, safe indoor and outdoor environments. 

• Maintain required licensing, staff and program documentation; coordinate inspections and assessments; promptly address or escalate safety and compliance concerns. 

• Coordinate safe member transitions across before-school, after-school, school-day-out, summer and transportation services, as applicable. 

Membership and Family Experience 

• Oversee accurate enrollment, eligibility, attendance, renewals, fees, financial assistance and applicable subsidy documentation in MyClubHub and other required systems. 

• Monitor attendance, participation and retention; identify barriers and work with families and BGCT leadership to improve access and engagement. 

• Build positive family relationships, communicate proactively and respond professionally to questions, concerns and member needs while maintaining confidentiality. 

Program Quality and Youth Outcomes 

• Lead intentional, inclusive and developmentally appropriate programming aligned with BGCT priorities, BGCA quality practices, supportive relationships and youth voice. 

• Oversee program planning, implementation and evaluation across applicable service offerings; coach staff in positive behavior guidance and effective youth development practices. 

• Use ADA, retention, observations, member and family feedback and youth outcome data to guide site-level improvement strategies. 

People Leadership and Resource Stewardship 

• Supervise, schedule, onboard, coach, evaluate and develop assigned Unit staff, including the Unit Assistant; establish clear expectations and accountability. 

• Build a positive team culture through regular feedback, professional development, recognition and timely performance support in collaboration with Club Operations leadership. 

• Oversee staffing coverage, timekeeping and payroll documentation, purchasing controls, supplies and budget tracking within approved guidelines. 

School District and Community Relationships 

• Maintain intentional relationships with school district leaders and personnel to coordinate student transitions, learning supports and family engagement. 

• Cultivate community partnerships and connect members and families with opportunities and resources that advance youth development. 

Additional Responsibilities 

Participates in leadership meetings, required training, safety initiatives and organizational projects; performs other related duties as assigned by the supervisor. 

Qualifications

Knowledge / Skills Required 

• Meet qualifications for the assigned Unit program director role under applicable Kansas licensing requirements and licensed capacity; BGCT will verify before appointment. 

• Demonstrated experience in youth development, staff supervision and facility-based program operations; ability to lead teams and manage competing priorities. 

• Ability to oversee membership systems, compliance documentation, staffing resources and operational reporting. 

• Strong communication, sound judgment, planning, conflict resolution, relationship-building and collaborative problem-solving skills. 

• Complete required BGCT/BGCA/OEC background clearances, CPR/First Aid and role-specific training as applicable. 

Core Competencies 

Ensures Accountability • Communicates Effectively • Directs Work & Develops Talent • Plans & Aligns • Decision Quality • Collaborates & Instills Trust • Drives Results & Continuous Improvement 

Physical and Mental Requirements 

• Active youth development environment requiring walking, standing, observation, movement throughout indoor and outdoor Club spaces and occasional travel. 

• Flexible schedule may include before-school, after-school, early-release, school-day-out, summer and emergency coverage; reasonable accommodations may be provided. 

General BGCT Expectations 

• Healthy Behavior Modeling: Model positive, healthy behaviors and interactions with Club members. 

• Inclusive Environment: Create welcoming spaces where youth of all backgrounds and abilities can participate and succeed. 

• Continuous Learning: Complete professional development and apply learning to improve practices. 

• Safe Spaces: Help maintain environments free of sexual, physical and emotional abuse; promptly report safety concerns. 

Disclaimer 

This description indicates the general nature and level of work expected and is not a comprehensive inventory of all duties, responsibilities or qualifications.