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About the role

As a first point of contact for customers and visitors, you'll bring a welcoming manner, clear communication skills and a willingness to lend a hand. Training will be provided to help you become familiar with our systems, products and office processes.

Key responsibilities

  • Providing sales support and general administration

  • Answering and directing phone calls

  • Greeting visitors and managing front-desk duties

  • Assisting with customer enquiries and maintaining accurate records

About you

  • Experience using the Microsoft Office suite, which is essential

  • Clear, confident verbal and written communication skills

  • A professional appearance and friendly manner

  • Good organisational skills and attention to detail

  • A reliable approach and willingness to learn

  • Experience with CRM systems and knowledge of horticulture would be an advantage, but are not essential