We are looking for Implementation Specialist in a techno-functional capacity who has a good understanding of technology and is confident in client interactions. The primary responsibility will be aligned to the implementation of the Amplify product for enterprise customers.
- Serve as a single point of contact between the client/business area and internal stakeholders for the life cycle of the project.
- Lead multiple projects that are significant in scope and impact to customers.
- Work independently to complete tasks on time and collaborate with others as part of a team.
- Build productive customer relationships and take responsibility for customer satisfaction.
- Maintain project deliverables and documentation that can be recreated and leveraged as intellectual capital.
- Plan and execute projects with input gathered from the client/business area and develop an environment which meets current and anticipated business requirements and objectives of the customers.
- Support the client during the project lifecycle during UAT cycles, assisting with process and product related queries and guiding them.
- Interface with the Product and Technology teams in the development of technology products, service standards and guide development efforts to create maximum meaningful impact to client/business area.
An ideal candidate should be:
- Minimum 2 years of experience in a similar role
- Graduate with specialization in computers preferred, however no restriction as long as the individual is willing to learn
- Willing to learn the functional aspects of the recruitment lifecycle.
- Excellent at interpersonal, oral and written communication.
- Committed to personal development.
- Approachable, patient and reliable.
- Able to work in a multi-cultural environment.
Competencies required for Success in This Role
- Analytical thinking
- Problem solving
- Ownership & drive
- Quick learner
- Working knowledge of JSON, MySQL
- MS Office skills – Excel, PowerPoint, Word