About the role
As Operations Manager, you will take ownership of the maintenance, reliability and smooth operation of the supermarket's plant, machinery, equipment and facilities. This is a hands-on, varied and demanding role suited to someone with strong practical maintenance skills, excellent problem-solving abilities and a genuine willingness to roll up their sleeves and get the job done. You'll play a key role in keeping the busy supermarket operating efficiently, safely and with minimal disruption to customers and team.
Key responsibilities
Taking a proactive, hands-on approach to maintaining and repairing supermarket plant, machinery, equipment and facilities, including refrigeration, chillers, freezers, generators, forklifts, vehicles, checkout equipment and general building maintenance.
Diagnosing, troubleshooting and carrying out maintenance and repairs wherever practical and within your capabilities, engaging specialist contractors when required.
Developing and managing preventative maintenance schedules to minimise equipment breakdowns, downtime and costly repairs.
Liaising with and coordinating external contractors and service providers, ensuring repairs and servicing are completed efficiently, cost-effectively and to a high standard.
Maintaining accurate maintenance records, service schedules, compliance checks and associated documentation.
Coordinating regular servicing and inspections, including electrical testing, refrigeration audits, ventilation cleaning and vehicle WOFs/COFs.
Ensuring the backup generator is maintained, operational and ready for use, including training relevant staff in its safe operation.
Overseeing the maintenance and safe operation of company vehicles, forklifts and stock-handling equipment.
Supporting Health & Safety compliance, safe operating procedures and staff training relating to equipment and machinery.
Responding promptly to urgent breakdowns, refrigeration issues and security alarms, including after-hours callouts when required.
About you
Proven hands-on experience in maintenance, mechanical repairs, operations or a similar practical technical role.
Strong mechanical aptitude and the ability to diagnose faults, troubleshoot problems and carry out general maintenance and repairs independently.
Experience coordinating contractors and service providers when specialist repairs or maintenance are required.
Excellent problem-solving skills, with the ability to think on your feet and respond calmly and effectively to unexpected breakdowns.
Strong organisational skills and attention to detail, with the ability to manage competing priorities, maintenance schedules and compliance requirements.
Good computer and administrative skills for maintaining accurate records and managing documentation.
Excellent communication and interpersonal skills to liaise confidently with contractors, management and staff across all departments.
The physical fitness and willingness to undertake hands-on maintenance work and assist with the physical demands of storeroom operations when required.
Forklift experience and a current forklift licence.
A full, clean NZ driver's licence.
About us
FreshChoice Picton is a friendly, locally owned supermarket located at the gateway to the stunning Marlborough Sounds. We pride ourselves on being the place where fresh meets local—offering fresh products, a fantastic grocery range, competitive pricing, and excellent customer service.