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Competency Area
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Competencies/Responsibilities
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Key Behaviors
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Program Management & Oversight
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- Oversee the overall management of Head Start and Early Head Start operations, ensuring that all services—education, health, family engagement, and nutrition—are delivered effectively and meet Head Start Performance Standards.
- In conjunction with Management Staff, develop, implement, and monitor program goals, objectives, and activities to ensure alignment with the mission and federal and state regulations.
- Coordinate and ensure compliance with the Head Start Performance Standards, Child and Adult Care Food Program Standards and applicable licensing requirements.
- Supervise the program’s staff, providing leadership, training, and support to ensure optimal performance and professional development.
- Monitor and evaluate the effectiveness of the program through data collection, outcome measurements, and continuous improvement processes.
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- Demonstrates a commitment to Head Start’s mission by ensuring high-quality services and compliance with regulatory requirements.
- Provides clear, consistent leadership to staff, fostering a culture of teamwork, accountability, and excellence.
- Uses data and feedback to drive continuous improvement and ensure service quality.
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Leadership & Staff Management
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- Lead, mentor, and motivate a diverse team of educators, family service workers, and support staff, ensuring that staff are well-trained, supported, and retained.
- Ensure recruitment, hiring, training, and evaluation processes for all program staff are in compliance.
- Foster a positive, inclusive, and collaborative organizational culture that promotes professional development and supports staff well-being.
- Conduct performance evaluations, set professional development goals, and provide coaching to ensure staff meet performance expectations.
- Develop succession planning to ensure that the program has a robust pipeline of future leaders.
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- Actively listens and communicates with staff, providing clear direction and support.
- Empowers staff through mentorship and coaching, fostering a collaborative and high-performance environment.
- Leads by example, promoting a culture of respect, inclusion, and accountability.
- Encourages staff development and career growth by identifying and addressing learning opportunities.
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Fiscal Management & Fund Development
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- Oversee the program’s budget, ensuring that financial resources are utilized effectively and in compliance with Head Start regulations.
- Ensure accurate financial reporting, including the preparation of regular reports for the Board of Directors, funders, and other stakeholders.
- Lead the development and submission of grant proposals and funding applications to secure program funding.
- Develop and maintain strong relationships with funding agencies, local government, and philanthropic organizations.
- Monitor and manage contracts and service agreements with external partners and subcontractors.
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- Demonstrates a strong understanding of budgeting, financial management, and compliance with funding requirements.
- Actively seeks new funding opportunities and resources to sustain and expand the program.
- Exhibits transparency in financial management and ensures funds are allocated appropriately.
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Community Relations & Advocacy
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- Serve as the primary spokesperson for the Head Start and Early Head Start programs, building and maintaining strong relationships with the local community, stakeholders, and partner organizations.
- Represent the program at community meetings, advocacy events, and public forums.
- Advocate for policies and practices that support early childhood education and family services at the local, state, and federal levels.
- Collaborate with community partners, school districts, and other organizations to ensure comprehensive services for children and families
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- Establishes and maintains positive, productive relationships with key community stakeholders and external partners.
- Advocates passionately for the needs of children and families, using data and research to support policy positions.
- Engages in public speaking and networking to promote the program and its mission.
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Compliance & Quality Assurance
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- Ensure that the program meets or exceeds all Head Start Performance Standards, as well as state and local licensing requirements.
- Lead the program through regular audits, reviews, and inspections, ensuring full compliance with regulatory standards.
- Conduct regular program evaluations to identify strengths, weaknesses, and opportunities for improvement.
- Develop and implement corrective action plans when necessary, ensuring continuous compliance and quality improvement.
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- Demonstrates a strong understanding of compliance requirements and fosters a culture of accountability.
- Actively participates in audits and reviews to ensure compliance and program excellence.
- Effectively addresses challenges related to compliance and ensures the program maintains high standards of service delivery.
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Board Relations & Reporting
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- Work closely with the Board of Directors to ensure strategic alignment and effective governance of the program.
- Prepare and present regular reports to the Board on program performance, financial status, and key initiatives.
- Provide guidance and support to the Board in decision-making processes, including long-term strategic planning and program development.
- Ensure that Board members are engaged and informed on matters relating to the program’s goals, challenges, and opportunities
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- Builds trust and maintains open communication with the Board of Directors.
- Provides clear, actionable information to the Board, empowering them to make informed decisions.
- Actively engages with the Board in strategic discussions and organizational planning
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