Revenue Control Clerk - BC Shared Health Services

Victoria, BC

 

Please note: This position is with BC Shared Health Services (BCSHS), a separate employer from the Provincial Health Services Authority (PHSA). PHSA is providing recruitment services on behalf of BC Shared Health Services. 

 

Job summary

 

BC Shared Health Services (BCSHS) is creating a more connected health-care system for British Columbia. By providing shared services that support health organizations across the province, we help strengthen the delivery of safe, high-quality care for people and communities.

 

Responsible for the efficient and accurate processing of Accounts Receivable data utilizing a variety of computerized software, by supervising designated staff as required, and the systems involved, including account analysis and identifying trends and/or problems.

 

Duties and accountabilities

• Supervises up to ten (10) designated staff by scheduling, coordinating and participating in work assignments and assists in evaluating employee performance, related training and orientation as required.
• Participates in and is responsible for the generation of accounts receivable data from accounts receivable to the general ledger following system-defined established procedures.
• Provides analysis of patient and other designated accounts by reviewing, extracting and interpreting information as required. Independently resolves problems such as approving alternate payment schedules, and recommending delinquent patient account write-offs, following established guidelines. Refers more complex issues to Revenue Supervisor.
• Investigates and corrects all patient information regarding eligibility of patients who are either beneficiaries or non-beneficiaries under the Hospital Insurance Act.
• Interviews patients to determine financial responsibility, eligibility for service, and appropriate billing rates and contacts outside insurance companies to confirm coverage as required.
• Identifies and takes action to correct most discrepancies independently, such as imbalance of sub-ledger to general ledger and suspense account items referring more complex issues appropriately.
• Ensures compliance with departmental and organization policies and procedures pertaining to data retention, confidentiality and security of computer data, accounts receivable and financial information.
• Assists with maintenance of computerized systems as required.
• Performs other related duties as required.

Qualifications

• Grade 12, successful completion of a recognized accounting course and three years recent related experience or an equivalent combination of education, training and experience.

Skills and Abilities   

• Ability to keyboard 45 w.p.m. 
• Ability to communicate effectively both verbally and in writing. 
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position. 
• Ability to supervise.
• Ability to organize work.
• Ability to operate related equipment.

Job Type: Regular Full-Time
Wage: 31.64/hour
Location: 727 Fisgard St, Victoria, BC, V8W 1R8
Closing Date: Applications accepted until position is filled
Hours of Work: 08:00-16:00 (Monday to Friday)
Requisition #: 206665E

 

About BC Shared Health Services 

 

BC Shared Health Services (BCSHS) exists to help create a more connected, sustainable, and responsive health-care system for British Columbia. By bringing together shared services and expertise that support health organizations across the province, we help enable the delivery of safe, high-quality care for the people and communities we serve.

 

As a new provincial organization, BCSHS has a unique opportunity to shape the future of health care support services in B.C. We are building an organization grounded in collaboration, innovation, accountability, and service, creating streamlined systems and ways of working that strengthen health care delivery across the province.

 

When you join BCSHS, you become part of a team whose work has a province-wide impact. Our people are at the heart of everything we do and we are committed to creating an environment where employees feel valued, supported, empowered to grow, and inspired to make a difference. We strive to create a culturally safe workplace where all employees belong, and where reflection, learning, and meaningful action help drive positive change for our teams, our organization, and the health system as a whole.