Foleys is looking for a friendly, organised and proactive Receptionist & Administration team member to join our Dunedin team.
This is a varied, hands-on role that goes beyond reception. You'll be the first point of contact for our customers and visitors while providing essential administration support across the branch. You'll also provide backup support for our Scheduling and Accounts Receivable functions, so we're looking for an all-round team player who's happy to roll up their sleeves, support their teammates and jump in wherever needed.
If you enjoy variety, take pride in keeping things running smoothly and can build great relationships with both customers and trade staff, we'd love to hear from you.
What you'll be doing
Reception & Customer Service
Answer incoming calls, respond to enquiries and greet visitors.
Set up new customer accounts and jobs as required.
Maintain a professional and welcoming reception area.
Deliver great service to our customers and support our wider team.
Administration & Team Support
Complete general administration, filing, data entry and word processing.
Coordinate callout rosters, order stationery and manage uniforms and petty cash.
Manage incoming and outgoing mail, banking and phone database updates.
Assist with onboarding and HR administration as required.
Provide general support to the wider team and help improve administrative processes.
Scheduling & Accounts Receivable Support
Provide backup support to the Scheduling team when required, helping maintain coverage and keep jobs moving.
Assist with Accounts Receivable tasks and customer account administration.
Step in to support other team members during busy periods or when cover is needed.
What we're looking for
Ideally, 3+ years' administration experience in a similar role.
Strong customer service skills and a friendly, professional approach.
Excellent organisation and time management, with great attention to detail.
Confident communication skills, both written and verbal.
Good computer skills and the ability to pick up new systems quickly.
A flexible, can-do attitude and willingness to learn new tasks.
Someone who enjoys working as part of a team and is happy to provide backup across reception, scheduling and accounts receivable.
Confidence building relationships with trade staff and the resilience to work with people who are direct and straight-talking.
An interest in process improvement and finding better ways of doing things.
About Foleys
Foleys is a business established in Dunedin in 1934. We take pride in supporting our people, delivering great service to our customers and providing opportunities for our team to grow.
If you're an organised, approachable and adaptable team player who enjoys being the person others can rely on, we'd love to hear from you.