About the role:
Due to an internal transfer, we have an exciting opportunity for a motivated and customer-focused person to join our friendly and high-performing team in Nelson.
As a Personal Lines Broker, you'll be helping clients protect the things that matter most to them, including their homes, vehicles, contents, boats, and other personal assets. You'll be the trusted point of contact for clients, providing advice, arranging insurance solutions, and supporting them throughout their insurance journey.
We encourage applications from experienced professionals looking to advance their careers. However, we also understand that exceptional talent can come from diverse backgrounds. If you have strong customer service skills, a positive attitude, and a willingness to learn, we’d be happy to hear from you. We offer comprehensive training, ongoing support, and opportunities for career development.
What You'll Be Doing:
Building strong relationships with clients and understanding their insurance needs
Providing tailored personal insurance advice and solutions
Managing renewals, policy alterations, endorsements, and new business
Responding to client enquiries and ensuring exceptional service
Working closely with insurers and underwriters to achieve great outcomes
Supporting clients through the claims process in partnership with our claims team
Keeping clients informed and updated throughout their insurance journey
What You'll Bring:
We're looking for someone who enjoys helping people, thrives in a team environment, and takes pride in delivering excellent customer service.
Ideally, you'll have:
Strong communication and relationship-building skills
A customer-first mindset and a genuine desire to help others
Good organisational skills and attention to detail
Confidence using Microsoft Office and other computer systems
The ability to manage multiple tasks in a fast-paced environment
Experience in customer service, administration, banking, retail, insurance, or another professional environment (advantageous but not essential)
Grow Your Career with Us
A Level 5 Certificate in Financial Services is required for this role, but you don't need to already have it. For the right person, Gallagher will fully support and fund the qualification through our structured learning and development programme.
Why Join Gallagher?
At Gallagher, you'll be joining a supportive team that is passionate about helping clients and developing its people.
We offer:
A collaborative and welcoming team culture
Comprehensive training and mentoring
Industry-recognised qualifications fully supported by Gallagher
Ongoing career development and advancement opportunities
Access to industry-leading systems, tools, and resources
The opportunity to work for a global leader in insurance and risk management
A role where no two days are the same and your contribution truly makes a difference
Whether you're currently working in insurance, customer service, administration, banking, or retail, or you're looking for a new career challenge, we'd love to hear from you.
How to apply:
Click the “quick apply” button above, or for more information contact our friendly recruitment team via email at [email protected]
Please note only candidates who have the right to work in New Zealand will be considered.
This application gathers, stores and processes data related to your candidacy for employment at Gallagher. This application is monitored and maintained by the Gallagher Corporate Human Resources Department in accordance with the guidelines set forth in the Company's Applicant Privacy Statement.