About the Role

We currently have opportunities for motivated and resilient Patrol Officers / Compliance Officers to join our Wellington team.

This is not a typical security role. In addition to mobile patrols and alarm response duties, you will play an important part in delivering Council compliance services, including:

• Animal Control

• Noise Control

• Parking Enforcement

• Bylaw and regulatory compliance activities

• Community safety initiatives

No two shifts are the same. One moment you may be responding to a dog complaint, the next investigating a noise complaint, conducting parking enforcement, or responding to an alarm activation.

This role is best suited to individuals who are confident working independently, comfortable dealing with members of the public in difficult situations, and capable of making sound decisions under pressure.

Key responsibilities

• Conduct proactive mobile patrols across the Wellington region.

• Respond to alarm activations and security incidents.

• Investigate and manage noise complaints.

• Assist with animal control duties, including handling and transporting animals where required.

• Undertake parking enforcement activities in accordance with Council policies.

• Engage with members of the public professionally and respectfully.

• Complete accurate reports and evidence records.

• Maintain communication with the Control Room and Supervisors.

• Ensure all vehicles, equipment, and issued assets are maintained and presented to a high standard.

• Support additional operational activities and special projects as required.

About you

• Strong communication and conflict-resolution skills.

• Confidence dealing with challenging behaviour and confrontational situations.

• Sound judgement and the ability to remain calm under pressure.

• A high level of personal integrity and professionalism.

• Excellent observation and problem-solving skills.

• Self-motivation and the ability to work independently.

• Physical fitness and the ability to work outdoors in all weather conditions.

• Flexibility to work rotating shifts, including evenings, nights, weekends, and public holidays.

• Hold a clean Full New Zealand Driver Licence.

• Hold a current Security Certificate of Approval (COA), or be eligible to obtain one.

About us

For over 80 years, Armourguard has been a leading force in New Zealand security and regulatory services. As New Zealand's largest security provider in guarding and patrol operations, we operate 24/7 with 14 branches nationwide and a team of more than 1,000 employees. Our success is built on our people. We are looking for individuals who can combine professionalism, sound judgement, and strong communication skills with the confidence to work in challenging and dynamic environments.