• 👤 Role: Senior Mental Health Support Worker 

• 📍 Location: Swansea 

• 💷 Pay: £26,897.00 annually

• ⏰ Hours: 35 hours a week, flexible working hours – shifts include evenings, weekends, and Bank Holidays  

• 📄 Contract: Permanent 

• 🎄 Double Pay: Christmas Bank Holiday shifts 

• 🚗 Driving Licence: DO require a full UK driving licence 

• ❗ Please note: We do not offer sponsorship. 

Closing Date: Monday 16th November

Interview Date: Tuesday 24th November

Make a Difference Every Day 

Are you an experienced support professional looking to take the next step in your career? Join our Supported Living Service in Swansea as a Senior Mental Health Support Worker and help people experiencing mental health and substance misuse challenges build confidence, develop independence and achieve their goals. 

About The Role 

As a Senior Mental Health Support Worker, you will provide high-quality, person-centred support to help people achieve positive outcomes and greater independence. 

Key Responsibilities: 

• Act as a Key Worker and support people to achieve their personal goals.  

• Deliver person-centred, psychologically informed support.  

• Support with daily living skills, medication, appointments and community engagement.  

• Promote independence, wellbeing, dignity and choice.  

• Maintain accurate records and facilitate support reviews.  

• Work flexibly across services, including evenings, weekends, nights and sleep-ins where required. 

About You 

We're looking for someone who is compassionate, proactive and committed to supporting people to flourish. 

Essential Skills and Experience 

• Experience supporting people with mental health, substance misuse, housing or complex support needs.  

• Experience developing person-centred support plans and helping people achieve positive outcomes.  

• Strong communication and relationship-building skills.  

• Good IT and record-keeping skills.  

• Full UK driving licence. 

Most importantly, you'll be passionate about helping people overcome challenges and achieve their potential. You'll also share our values of Kindness, Trust, Accountability and Innovation, demonstrating them in everything you do. 

We are committed to creating an inclusive workplace where everyone feels valued, respected and able to be themselves. We welcome applications from people of all backgrounds and experiences. 

We welcome previous experience working as: 
Support Worker, Senior Support Worker, Recovery Worker, Key Worker, Housing Support Officer, Care Worker, Mental Health Practitioner, Social Care Worker, Substance Misuse Worker, Complex Needs Support Worker or any other role with transferable skills in support, wellbeing, or community work. 

Why join us? 

• 36 Days Annual Leave (including and Bank Holidays), increasing up to 41 days with long service   

• Free DBS   

• Sleep-in rate - £12.21 per hour   

• Free Health Care Cash Plan   

• 24/7 Employee Assistance Programme   

• Eligibility to apply for a Blue Light Card   

• Paid training, including the opportunity to gain your NVQ (if not already achieved), Career Progression   

• Life Assurance 3x salary   

• Pension scheme with up to 8% organisation match opt-in   

• Enhanced Sickness and Maternity/Paternity leave pay 

How to apply:

If you're ready to make a genuine difference and take the next step in your support career, we'd love to hear from you. Apply today and help us empower people to achieve independence, recovery and a brighter future. 

Please feel welcome to contact Joanne Richards, Mental Health Team Leader on 07884754066 / [email protected] who will be happy to answer any questions you may have about this role. Find more information please read the Recruitment Pack which is available to download via the link below and apply by clicking on the 'apply now' tab found on this job vacancy on our website current vacancies.

We are a registered social landlord (RSL) based in Swansea. We were established in 1975 to meet the housing needs of families, older and more vulnerable people. We manage over 2,800 high quality affordable homes, and provide a range of services – including the development of new homes – to people and communities across Swansea, Carmarthenshire, Neath and Port Talbot, Ceredigion and Pembrokeshire.

We are an ambitious and well-established independent housing association. We have strong local roots, a reputation for providing quality homes, and a track record for making a positive difference in our local communities.