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Home · University of Exeter · Wellbeing Operations Manager

  • About The Role

  • Wellbeing Services Operations Manager
    This full-time post is available immediately until on a 2 year fixed-term basis. Applications for secondments will be considered subject to agreement from your current line manager. 

    The starting salary will be from £51,258 to £54,367 on Grade     G, depending on knowledge, skills and experience.

    This role offers the opportunity for hybrid working – some time on campus and some from home.  
     
    Please note this role is subject to a DBS check. At the University of Exeter, we are committed to the safeguarding and welfare of children, young people, and vulnerable adults. We expect all our staff to share this commitment. 
     
     We are seeking to appoint an enthusiastic and dynamic Wellbeing Services Operations Manager. This is an exciting opportunity to assist in both the strategic and operational management of the Wellbeing Service. The post will focus primarily on staff support and management, upholding service delivery standards, overseeing key case management issues and taking forward service strategy and policy priorities. The role involves close working with a broader range of colleagues and partnership working with external agencies. The role holder will be expected to support out-of-hours colleagues and be involved in the management of critical incidents, along with the current Operations Managers and Assistant Director. 
     
    About You
     
    We are looking for a skilled and proactive professional with experience in service development and management. You will have a strong understanding of student support, mental health and wellbeing, ideally gained through experience in both support services and health-related settings. You will bring knowledge of best practice in service delivery, partnership working and the management of complex wellbeing concerns. In return, we will provide an exciting, varied and rewarding role within a dynamic and supportive team, committed to providing the best possible experience for our students.
     
    Please ensure you read the Job Description and Person Specification for full details of this role.
    Further information
      Please contact Kirsty Grant, [email protected] 

  • About The Division

  • Education and Academic Services
     
    In collaboration with the academic Faculties, the Education and Academic Services (EAS) Directorate provides all of the key administration and education support and enhancing activities that underpin the student experience from Welcome Week to Graduation. Service divisions within EAS include Education and Student Support, Learning Experience and Innovation, Faculty and Cornwall Operations, Sport and Wellbeing. 

  • About Us

  • Transform your Career and Help Shape a Greener, Healthier, and Fairer Future
     
    We are committed to understanding different cultures and perspectives, supporting diverse leadership, and striving for social justice. We encourage applications from all groups underrepresented in our community, including racially minoritised individuals and those with disabilities. Our inclusive, merit based recruitment processes seek to embrace a diverse set of experiences to ensure colleagues feel supported equitably. With over 30,000 students and 7,000 staff from 150 countries, we foster a culture where everyone can thrive. 
     
    You can read more about our current accreditations and commitment to Equality, Diversity and Inclusion here, including our commitment to the Armed Forces Covenant. 
     
    Why our colleagues love working here
    • Flexible working opportunities and leading parental leave initiatives
    • Generous annual leave (39 - 41 days including bank holidays)
    • Competitive pension contributions
    • A genuine dedication to supporting the health and wellbeing of all colleagues - see initiatives here
    • Sustainability and the environment being at the heart of what we do

    How we can help
     
    If you're considering applying and need support to do so, please get in touch with us at [email protected]. You can request reasonable adjustments within your application or by contacting us. You can also choose to be considered under our Disability Confident Scheme and find out here how this is managed during our recruitment and onboarding process.