| Key Performance Indicators (KPI's) |
| Overall Sales achievement for the store |
| Achieving 80% and above conversion. |
| Achieving 60% in Data Quality. |
| Internal Audit Scores > 90% |
| Utilization of till efficiency report |
| within internal audit norms |
| NPS Score to be as per the agreed norms |
| Drive edge program as per the agreed target |
| Drive Lifetrust program as per the agreed target |
| Attrition should be below norms of regional Avg last FY |
| People Pulse Score of the Team |
| LMS Module Completion and Attendning trainig programs as per Norms |
| Drive Queue Manager, Bill Buster Sales |