Job Title:         Depot Manager     Reports to: Regional Distribution Manager Department:      Distribution   Business unit:        NVS Prepared by:  Transport Operations Manager   Date: June 2021          main purpose of the role   To manage the day to day operations of the distribution depot and delivery fleet including the sample collection service and any 3PL warehouse duties where applicable.     Core role accountabilities: Principal tasks and responsibilities   Manage the day to day Operation   Lead a team of designated delivery drivers with the support of a Lead Driver. Provide first line management of the drivers and Lead Driver and manage performance and conduct of the depot staff. Efficient co-ordination and planning of manpower within the depot. Managing the depot process for CD’s, Fridge items and returns. Ensure that all depot staff are trained correctly in accordance with GDP guidelines and Company Procedures. Work closely with the HR department to ensure that Company Policies and Procedures are adhered to. Use vehicle tracking and vehicle temperature monitoring tools to ensure vehicle fridge and load compartments are running within compliant temperature ranges. Liaise with customer services and deal with delivery issues and concerns quickly and efficiently. Ensure the depot/vehicles are maintained and cleaned to the standard expected by NVS and arrange/request repair as and when needed. Management of depot staffing levels/sickness/absence/recruitment. Undertake such other duties as may be reasonably required for the effective operation and function of the depot – including any 3PL activities.   Administration Creating daily / weekly / monthly management reports and KPI’s as there is a responsibility for the overall performance of the depot in ensuring that targets are achieved in line with strategic business needs.   Communication Liaise with other departments and managers in relation to delivery issues etc, to ensure efficient service is provided at all times Communicate issues affecting the performance of the depot to the National or Regional Distribution Manager.   Health & Safety Ensure Health & Safety compliance at all times including wearing of any PPE supplied Promote Health & Safety awareness throughout the depot environment Be aware of relevant Risk Assessments and Fire Assessments   Other Duties Be aware of and follow Company Standard Operating Procedures Report to operational management any matters adversely affecting the protection of the company’s fleet, deliveries and customer base. Assist, when required, with other functions within the Operation, including covering other Depot managers when absent and covering van routes if needed. Ad hoc tasks as requested by management.         Personal attributes: Qualifications, experience, skills, knowledge and competencies required to fulfil the role   Hard working and reliable Build and maintain a happy, cohesive and motivated team Excellent communication, planning and organisational skills PC literate A strong customer focus An ability to prioritise and work compliantly under pressure in a fast paced environment A high level of integrity with a willingness to take ownership and responsibility   Proven managerial and leadership experience, preferably within the wholesale sector Experience of distribution and logistics, preferably exprience of controlling a fleet of vans