About TVS / Who are we?
TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.
For more information, please visit www.tvsmotor.com.
Role: Regional Logistics Executive
Department: IB
Grade: B
Location: Hosur
1. Purpose
To ensure effective and timely execution of IB regional export logistics operations by arranging CRO (Container Release Order), work order release, container loadability planning, coordination with shipping lines, coordination with sales country managers & distributors, thereby ensuring adherence to dispatch service levels, FG Inventory objectives and Logistics cost targets.
2. Role Description
- Prepare monthly CRO requirements for 2W and 3W based on regional dispatch plans and coordinate with distributor-nominated forwarders, CMs and Distributor Logistics teams.
Applicable SOP: Monthly IB Sales Plan
- Ensure timely arrangement of CROs through effective coordination with distributor forwarders, logistics teams and liners to meet defined dispatch service levels.
Applicable SOP: Regionwide Sales Plan
- Execute region-wise work order release in SAP system based on PI prioritization received from CMs (Country Managers) / Regional Planners, ensuring alignment with dispatch priorities.
Applicable SOP: Based PI prioritization in system by Country Managers
- Prepare Mix Model / Combination Load ability Matrix and coordinate with CMs for order punching, PI release and optimum load utilization.
Applicable SOP: Basis distributor requirements
- Ensure timely completion of system-based load ability checks clearances within defined timelines.
Applicable SOP: For non standard Lodability based distributor requirements
- Monitor daily dispatch status and share region-wise dispatch cover statements and MIS with CMs, RBHs (Regional Business heads), Planners and other stakeholders.
Applicable SOP: Standard MIS reports base business need
- Identify potential dispatch constraints and coordinate with Country Managers, Distributor teams, Forwarders and Liners for alternate vessel arrangements in case of CRO non-availability, blank sailing or other disruptions
- Verify CROs / booking copies against defined checklists and ensure timely submission of accurate documents to IB Logistics Dispatch Planning and CHAs.
Applicable SOP: CROs Inspection Checklist
- Maintain region-wise work order master data covering PI, CRO and dispatch status; monitor aged stock and coordinate with Sales teams for timely liquidation.
Applicable SOP: IB Logistics Record & Retention checklist
- Coordinate with Country Managers, Regional planners and Distributor teams for resolution of dispatch-related issues and customer concerns; participate in regional meetings and PDCA reviews
- Coordinate with relevant stakeholders to ensure timely, compliant and error-free execution of DG shipments.
- Monitor CRO lapse, cancellation and re-validation costs and actively contribute to cost-saving and process improvement initiatives through PIP
- Participate in Logistics Cost saving initiatives & execution
3. Managing Points
- CRO requirement fulfillment as per monthly dispatch plan (UOM: %; Review frequency: Monthly)
- Dispatch service level achievement (UOM: %; Review frequency: Monthly)
- MIS report preparation (UOM: Accuracy; Review frequency: Monthly)
- Work order release adherence as per PI prioritization (UOM: %; Review frequency: Monthly)
- CRO / Booking document accuracy (UOM: %; Review frequency: Monthly)
- Aged stock monitoring & control (UOM: No. of Vehicles; Review frequency: Monthly)
- Load check / dispatch clearance adherence (UOM: %; Review frequency: Monthly)
- DG shipment execution adherence (UOM: Time & accuracy; Review frequency: Monthly)
4. Authority
- Access to SAP / IOM systems for work order, PI, load check and dispatch-related activities
- Coordination with Forwarders, Liners (Shipping Lines), IB Sales Country Managers, Distributor Logistics teams and CHAs.
- Escalation of regional dispatch constraints and obtaining necessary approvals from the reporting manager
5. Requirements
- Full Time Graduate / Post Graduate with 3 ~5 years of relevant experience in Export Logistics, work experience with forwarders/ Liners, preferably in the automotive / manufacturing industry.
- Hands-on experience in CRO / booking coordination, vessel planning, forwarder / liner coordination and export dispatch execution.
- Working knowledge of export logistics, containerization, shipment planning and dispatch processes.
6. Competencies and certification courses/trainings considered necessary to perform this job
Functional competency
- Knowledge on Export/ Import Shipping process - from Factory to Port / Destination
- SAP - hands on working experience (min 3~4 years)
- CRO / Vessel / Forwarder Coordination
- Oversea customer coordination
- Knowledge on International Business
Details of Certification Courses/ Trainings – Added Advantage
- Microsoft Office certification (Excel, office, PowerPoint)
- Course in SAP (SD/MM) Module
- Export-Import / International Logistics