The role

• Manage and optimise the Bureau’s ERP platforms and associated technologies to maintain secure, stable, available and business-aligned services.
• Advise on ERP platform decisions, solution design, risk assessments, operational planning and investment priorities.
• Translate HR and Finance business requirements into practical, sustainable ERP technology solutions with functional specialists, stakeholders, vendors and technical teams.
• Configure, develop, test, implement and support ERP components, integrations, interfaces, workflows, reports and platform services.
• Design, build and support SAP BTP applications, extensions, workflows, automations, APIs and integrations in line with clean-core and architecture principles.
• Plan and deliver enhancements, upgrades, releases, patches and project initiatives across the ERP technology landscape.
• Monitor platform health, performance and availability, and resolve complex incidents, defects and service requests in line with service and governance requirements.
• Assess impacts, analyse requirements, estimate effort and evaluate options to support informed decisions and effective delivery.
• Maintain technical documentation, configuration records, support procedures, knowledge articles and operational standards to strengthen service continuity.
• Apply security, audit, risk, change, release, transport, environment and access management controls across ERP platforms, BTP services and related solutions.
• Engage internal and external stakeholders to anticipate client needs, clarify issues and communicate technical advice clearly.
• Improve platform performance, automate processes, reduce technical debt and strengthen operational efficiency.
• Support platform lifecycle management, modernisation, cloud adoption and technology transformation in line with Bureau and vendor roadmaps.
• Coach and guide team members through technical leadership, knowledge sharing and capability uplift activities.
• Comply with Bureau work health and safety policies and take reasonable care for your own safety and the safety of others.
• Apply the Bureau’s Social Commitment to Diversity and Inclusion through respectful and culturally aware workplace practices.

Job description

The ERP Technology Specialist provides technical expertise to administer, support, enhance and continually improve the Bureau’s ERP platforms and associated technologies. This includes supporting business-as-usual services, system enhancements, integrations, upgrades and project initiatives to ensure ERP services remain secure, reliable and aligned with business needs.

Working collaboratively with business stakeholders, functional specialists, vendors and technical teams, the role designs, implements and supports practical ERP technology solutions. It resolves complex technical issues, contributes to platform improvement, and supports the ongoing evolution of the Bureau’s ERP environment.

About the agency

The Bureau of Meteorology is one of the few organisations that touches the lives of all Australians and all Australia, every day. The Bureau works across Australia and remote islands, providing services from the Antarctic to beyond the equator, and from the Indian Ocean to the Pacific. We are Australia's national weather, climate and water agency, in the Agriculture, Water and Environment portfolio of the Australian Government, operating under the authority of the Meteorology Act 1955 and the Water Act 2007. We provide data, information, knowledge, insight and wisdom to help Australians prepare and respond to the realities of their natural environment, including droughts, floods, fires, storms, tsunami and tropical cyclones. Our products and services include observations, forecasts, analysis and advice covering Australia's atmosphere, water, oceans and space environments. We undertake focused scientific research in support of our operations and services. Through regular forecasts, warnings, monitoring and advice, we provide one of Australia's most fundamental and widely used public services. We have strong relationships with our customers, partners and stakeholders in Australia, including the Australian Community and the emergency services sectors, all-levels of Government, and focus sectors including aviation, agriculture, energy and resources, national security and water.