About the role

Join Turk's Poultry, a family-owned business since 1966, and a leader among New Zealand's poultry processors. We're on the lookout for a skilled, proactive, and self-motivated Information Technology Professional to join our IT team on a full-time, permanent basis. Dive into a role where you ensure our systems and networks are optimal, working closely with both internal teams and external IT support. This position includes after-hours work as part of a paid, shared on-call roster and may require an early start/finish to align with production schedules. Night shift work may be required.

Key responsibilities

• Install, configure, and maintain computer hardware, software, servers, and peripherals.

• Support and administer crucial on-premises software for business operations.

• Collaborate with offsite IT support partners, providing essential IT assistance to internal users.

• Engage in significant IT environment changes as part of the new IT roadmap.

• Continuously update documentation for IT systems and procedures.

• Monitor system performance, proactively identifying and resolving potential issues.

• Partner with the Business Analyst on new hardware and software implementation projects.

• Optimize business systems and processes, ensuring comprehensive documentation and tracking.

• Become a specialist in the main ERP application.

• Help manage the IT asset register and handle IT asset management.

About you

• Exceptional interpersonal skills.

• At least 1 year of experience in computer science or information technology.

• Self-driven with excellent multitasking abilities.

• Strong independent work capability and problem-solving skills.

• Experienced in business process improvement methodologies.

• Capable of training staff on various systems.

• Effective at engaging stakeholders.

• Superior listening and communication skills.

• Previous relevant experience is essential.

• Knowledge of ITIL is a plus.

• Relevant IT qualifications or certifications such as Microsoft, CompTIA A+ and Network+ are desirable. Previous IT support, troubleshooting and networking experience is an advantage, with hands-on experience highly regarded.

Benefits

• A supportive, diverse, and progressive work environment.

• A role in a small, passionate internal IT team.

• Competitive compensation and opportunities for ongoing training and development.