Description / Position Overview

SPECIAL–Wildfire Mitigation Business Support Specialist II  

In this position, you will provide program support in an office and field setting, for the Colorado Springs Fire Department’s Wildfire Mitigation Section.

Job Type: Special (at-will), with benefits. Funding will be re-evaluated every 3 years.

Hours: 40 hours a week, Monday - Friday, 7:30 am - 4:30 pm  (some nights and weekends depending on department needs)

Work Location: Fire Department Complex, 375 Printers Parkway, Colorado Springs

As a Business Support Specialist II, the basic job duties an employee must be able to perform:

Office setting essential job functions:  

• Provide clerical and customer service support for the Wildfire Mitigation Section to include promptly answering public phone calls and responding to public inquiries
• Register citizens for various Wildfire Mitigation Section programs

• Schedule appointments for staff members
• Help manage staff member's calendars (anywhere from 1-8 calendars)
• Track paperwork for chipping, stipends, grants, etc.
• Data entry
• Monthly report tracking for staff members
• Assist with grant tracking and reporting
• Assist with budget data entry and reconciliation
• Assist with invoice processing and tracking
• Assist with tracking wildfire mitigation code updates and items related to code
• Prepare Chipping signs for the Neighborhood Chipping Program
• Draft memos, letters and update documents
• Attend HOA/neighborhood meetings, after hours, to assist with educating residents on wildfire risk and assisting Wildfire Mitigation Program Administrators
• Assist with project work by making maps, sending out email notifications to contractors, and setting up meetings
• Assist with updating the Wildfire Mitigation Section website
• Assist with managing documents for various Wildfire Mitigation Section programs. This includes updating current documents and making sure content and formatting is correct. 
• Assist with creating documents for various Wildfire Mitigation Section programs. This includes creating new documents, newsletters, brochures, fliers, etc. 
• Provide logistical and clerical support, and communicate with the public in the event of a wildfire
  
  

Field Setting essential job functions: 

• Meet with citizens, HOA, and tree contractors to conduct onsite consultations, pre-frame inspections, and cost share stipends to educate citizens on their wildfire risk and what they can do to lower their wildfire risk
• Conduct curbside wildfire risk assessments to update the risk map online for citizens
• Put out chipping signs and project signs
• As needed, take photos of project work for section tracking

We are looking for candidates who demonstrate: 

• Knowledge of standard office technology; intermediate to advanced knowledge of Microsoft Office Applications, particularly Microsoft Word, Excel, PowerPoint, and Outlook
• Knowledge of proper English usage, spelling, punctuation, and grammar
• Ability and commitment to provide excellent customer service
• Ability to communicate clearly and concisely, verbally and in writing
• Ability to follow verbal and written directions and work as part of a team
• Ability to establish and maintain effective working relationships
• Ability to manage multiple priorities and deadlines
• Ability to produce a work product with a high attention to detail and minimal errors
• Ability to work in an office setting and in a field setting in extreme weather conditions (heat and cold)
• Ability to safely operate assigned City vehicles

Minimum Qualifications

• Equivalent to completion of the twelfth grade (high school diploma or GED)
• Three (3) years of full-time professional experience in a related field
• Possess, or able to obtain within 30 days of hire, and maintain a valid, non-probationary Colorado driver's license not subject to restriction related to alcohol and/or drug violations or pending charges

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications

The following qualifications are not required, but they are considered desirable. If you possess any of the preferred qualifications, please include specific details in your application. This information may be used to identify a top group of applicants. 

• Experience managing multiple calendars/schedules using Microsoft Outlook
• Specialized college level coursework in natural resource management, fire science, forestry, or a related field
• GIS experience
• One (1) or more years of customer service experience
• One (1) or more years of administrative support or related support experience

Additional Information

Physical Demands: This position requires exerting up to 10lbs occasionally and the ability to walk on uneven terrain, steep slopes, and rocky conditions as needed. 

Environmental Conditions:
Primary Work Environment:  Office and Field Setting   
Extreme Temperature:  Occasionally
Wetness and Humidity:  Occasionally
Respiratory Hazards:  Occasionally
Noise and Vibrations:  Occasionally
Physical Hazards:  Occasionally
Mechanical and/or Electrical Hazards:  Occasionally
Exposure to Communicable Diseases:  Rarely

Please contact CSFD Human Resources at [email protected]
for any questions about this position.

Equal Opportunity Employer 

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

 

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back. 

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position. 
 
The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full-time basis.
 
Apply to Join Our Team 

• Please visit the City of Colorado Springs Careers page and review our opportunities. Click on Apply button to complete an online application for any position of interest. All job applicants will need to create a new login and online application (unless you already have a Government Jobs user ID and password). 

• Completing your application in full, including the entire work experience section, will assist Human Resources in the applicant screening process. Your application may not be considered if all of the information requested for each employer you list is not provided. 

• Applicants may redact information from their resumes, certifications, transcripts, or any other additional application materials that identify the applicant’s age, date of birth, or dates of attendance at or graduation from an educational institution. You will not be penalized for redacting or removing this information.  

• We encourage candidates with out-of-state credentials to inquire about expedited processing of Colorado licensing with the Colorado Occupational Credential Portability Program. More information can be found at the Colorado Department of Regulatory Agencies Licensing Portability page 

• Our Government Jobs application system does not allow you to edit your application after it has been submitted for a position. If you want to make changes, you may submit another application prior to the position’s closing date and time listed in the job posting. HR will review the last application you submit for a position. 

The City's job classifications, including physical demands and descriptions, can be found on the Colorado Springs Class Specifications page 
 
You can view the status of your application on the City of Colorado Springs Careers page. 

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