Position Snapshot
Business area: Waters & Premium Beverages
Job title: Key Account Manager, Waters & Premium Beverages, Retail & Out of Home (Greater Vancouver Area)
Location: Greater Vancouver Area
Remote
A little bit about us
While Nestlé is known for KitKat®, Gerber®, Nescafe®, and Maggi®, our recipe for success comes down to one thing: our people.
We strive to lead a people-focused culture that empowers employees to bring their authentic selves to work each day. There are 3,400+ members of Nestlé Canada celebrated for taking action using agility, courage, and trust to find solutions that benefit the business or greater good. We’re a team of changemakers, who are curious and challenge the status quo, that take risks that will help drive us forward.
Our focus is not only on nourishing our customers, but also about enriching you. We know that empowerment leads to strong employee engagement, a great work culture, and motivated employees.
Position Summary
We are seeking a dynamic Key Account Manager to join the Waters & Premium Beverages (W&PB) Sales team, representing our portfolio of brands including S. Pellegrino, Maison Perrier, Acqua Panna, and Essentia and reporting to the Head of Sales for the business. In this role, you will be responsible for both the Retail and Out-of-Home (OOH) Western Canada based customers, driving sustainable growth and delivering business results through strategic account management. You will leverage market insights, identify growth opportunities, and develop customer-focused solutions that create value for both our customers and the business.
A day in the life of a Key Account Manager
As a Key Account Manager, you will play an important role in driving growth with your assigned customer base. This position offers an excellent opportunity to expand your sales and commercial leadership capabilities while leading joint business planning initiatives that deliver sustainable growth and shared success for both our customers and the Waters & Premium Beverages business.
You will also:
- Develop and achieve the sales business plan for the business by implementing the strategy, managing total trade spend by category, and achieving agreed shelf, distribution, and promotional targets.
- Own the process of creating, managing and executing complex and high impact partnership contracts, including pricing and rebate programs
- Analyse, identify, monitor, and address specific issues to achieve goals for sales, commercial spend, share, distribution, and operating budgets.
- Develop and implement trade promotion strategies and tactical plans with the customer.
- Proactively monitor and update the customer's overall business plan, including managing trade budgets, spending, and volume to achieve all sales objectives versus plan.
- Enter all relevant customer and category promotion plans into the Customer Management Tool in a timely manner to enable demand planners with their forecasting responsibilities.
- Drive pre and post promotion evaluation to increase ROI/ROS.
- Be accountable for the strategic account plan, based on internal objectives, marketing, business development, and shopper marketing plans, as well as external competitive marketplace issues and opportunities.
- Effectively manage internal and external relationships, meeting the agreed level of customer contact with all involved parties.
- Work with our Horeca BAM (Business Activation Manager) and our Broker to develop our brands presence at key image accounts in the Vancouver market and review expansion opportunities in the West beyond the Vancouver market.
What will make you successful?
- 10+ years of progressive experience in sales, customer development, category management, or a related commercial function. Experience in both retail and OOH channels is ideal.
- Bachelor's degree in Business, Commerce, Marketing, Economics, or a related field preferred.
- Proven success managing and negotiating with key accounts and delivering revenue, market share, and profitability objectives.
- Strong analytical, and problem-solving skills, with the ability to transform insights into actionable customer strategies and growth opportunities.
- Excellent communication, presentation, and storytelling skills.
- Strong relationship-building and stakeholder management skills, with the ability to develop trusted partnerships and collaborate effectively with both customers and cross-functional teams.
- Ability to adapt strategies, plans, and thrive in an ambiguous environment.
- Digital fluency with advanced proficiency in Excel, PowerPoint, and analytics, reporting, and AI-enabled tools.
- Strong project management and organizational skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment.
- Self-motivated and entrepreneurial, with a proactive approach to identifying opportunities and driving business growth.
Benefits
- Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
- Company matched pension plan
- Four weeks of Vacation and five personal days (Personal Paid Holidays)
- Flexible and hybrid work arrangements
- Excellent training and development programs as well as opportunities to grow within the company
- Access to Educational Assistance & Tuition Reimbursement
- Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
- Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
- Adoption benefits to remove some of the financial barriers associated with adoption
- Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
- Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites)
- Company vehicle or car allowance (based on business needs and company policy).
Compensation Range : $111,000 – $145,000 CAD + Bonus Eligibility
At Nestle Canada, we are committed to transparency and fairness in our compensation and job posting practices. This position offers a competitive salary within the range specified above, in compliance with Ontario's pay transparency regulations
What you need to know
We will be considering applicants as they apply, so please don’t delay in submitting your application.
Nestlé Canada is an equal-opportunity employer committed to diversity, equity, inclusion, and accessibility. We welcome qualified applicants to bring their diverse and unique experiences as a result of their education, perspectives, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation and beliefs.
If you are selected to participate in the recruitment process, please inform Human Resources of any accommodations you may require. Nestlé will work with you in an effort to ensure that you are able to fully participate in the process.
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