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Manning Global, an Internationally renowned staffing and managed services organization specializing in providing staffing solutions for leading corporations in AI, IT & Telecoms, Engineering, Digital Media, Automotive and Renewable Energy is recruiting for Client Contract Manager on behalf of one of their blue-chip international clients to join their organization in Germany.


Job Title:

Client Contract Manager

Employment:

Full time

Start Date:

December-January/2026

Country:

Mannheim - Office - Germany

Salary range:

80 000.00 EUR - 100 000.00 EUR per year dependent upon experience

Contact:

Bojan Ulemek on: +49 (0) 89 23 88 98 671


Responsibilities:


Role Overview


  • Manage client contracts and end-to-end Request to Cash activities—from requests and quotations to delivery, billing and collection—ensuring contractual compliance, efficient operations and client satisfaction.


Responsibilities:


  • Manage client relationships, governance, reporting, risks and escalations.

  • Support bids, solution costing, contract setup and service changes.

  • Coordinate delivery, technical, finance and third-party vendor teams.

  • Improve operational processes and support growth within existing accounts.

  • Oversee commercial commitments and basic profitability for small accounts.


Experience/Qualifications: 


  • Minimum 5 years in client-facing roles within Telecom or IT.

  • Experience in contract management, service delivery and process improvement.

  • Strong communication, negotiation and stakeholder-management skills.

  • Commercial awareness and experience coordinating international teams.

  • Knowledge of Orange Business Services products, processes and tools.

  • Relevant degree or equivalent experience; ITIL Foundation and Agile Synergy Practitioner certifications.

  • Excellent English and Microsoft Office skills.

  • German language B2 to C1 level mandatory