- Resident Doctor Support Team, Christchurch Health Campus
- Permanent, full-time role (40 hours per week)
- Join a great team environment
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
As a Resident Doctor Coordinator, you will oversee the day-to-day coordination of our RMO workforce. Your responsibilities will include developing and maintaining compliant rosters, managing leave requests, coordinating service allocations, ensuring compliance with employment agreements and providing general all-round support to approximately 700 RMOs across Canterbury.
This is a varied and rewarding role where you'll balance planned workforce coordination with the unexpected challenges that come with supporting a large and busy hospital workforce.
Key responsibilities
Operational management:
- Developing and maintaining rosters in accordance with the requirements of relevant collective employment agreements
- Management of RMO leave and allocation of relief staff to ensure appropriate roster coverage
- Coordinating service allocation to support RMO training and service needs
- Managing short & long-term roster cover challenges through contingency planning
- Communicating effectively with Service Managers, Clinical Directors, RMOs and other key stakeholders
- Work collaboratively with RMOs and hospital services to support effective and seamless day-to-day hospital operations
Data management and reporting:
- Maintain accurate records of RMO activity, including all types of leave, and providing reports as required
- Ensure all RMO payroll information is entered accurately and within required timeframes
RMO support and wellbeing:
- Foster strong working relationships with RMOs
- Providing pastoral care to RMOs and helping them access additional support when needed
- Assist with payroll queries and ensure timely resolution of issues
- Promote a positive working environment and ensure the well-being of all RMOs
Compliance and communication:
- Ensure compliance with relevant employment agreements and applicable legislation
- Monitoring and maintaining compliance with all compulsory certification documents
- Liaise effectively with internal and external stakeholders as required
About the Team/Service/Location
Join a dedicated team of 13 based at Christchurch Hospital, playing an important role in supporting the career journey of Resident Medical Officers. From their initial recruitment through to their progression into Senior Medical Officer roles, our team provides the coordination, guidance and support that helps keep our RMO workforce running smoothly.
For more information on living and working in Christchurch, click here.
About you
You might come from an administrative, customer service, operations or another coordination-focused background. While experience in rostering or healthcare would be an advantage, it's not essential. We're looking for someone with the right skills, attitude and ability to learn.
You'll bring:
- proficiency in Microsoft Office, particularly Excel, with familiarity with payroll and rostering systems an advantage
- strong organisational skills and the ability to multitask, manage competing priorities and meet deadlines
- analytical and problem-solving skills, with the ability to interpret information, identify issues and find practical solutions
- initiative and accountability, taking ownership of your work and following things through
- strong communication skills and the ability to build positive working relationships with a wide range of people
- excellent attention to detail and a commitment to accuracy
- the ability to work effectively in a fast-paced environment where priorities can change.
Most importantly, we're looking for someone who is proactive, resourceful and eager to learn, who enjoys being part of a supportive, approachable team. We work collaboratively, share a laugh and support each other, while providing opportunities to develop the specialist knowledge required for the role.
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to apply
To apply please click 'apply now'. All applications must be submitted through our online careers portal by Friday, 4 December 2026. If you have any questions about the role, please contact Kerri McCarthy [email protected]
We will review applications as received and may proceed with the recruitment process before the closing date of this advert.