About n3 Ltd
n3 is a proudly New Zealand-owned business dedicated to helping Kiwi organisations save on everyday expenses through smarter procurement. With a growing network of more than 16,000 business members, n3 harnesses collective buying power to secure exclusive pricing and discounts from many of New Zealand’s leading suppliers. Backed by more than 30 years of experience, n3 is a trusted name in the commercial sector and continues to evolve to meet the changing needs of its members and supplier partners.
About the Role
As a Trade Account Manager, you’ll turn conversations into commercial outcomes across the construction sector. This is predominantly a field sales role, ideal for someone proactive, detail-oriented, and passionate about helping customers succeed through timely, responsive service. You’ll drive outbound engagement, onboard new members, respond promptly to queries, and identify opportunities to grow supplier sales, usage, and satisfaction, while working closely with the wider sales and marketing teams.
Key Responsibilities
Deliver prompt, professional support to member queries by phone, email, and face-to-face interactions, while driving outbound engagement with Trade members to increase supplier participation, engagement, and contract usage.
Onboard new members and help them get value from the n3 platform and supplier network.
Grow member spend with core trade merchants by building strong relationships and encouraging quote activity.
Work closely with internal teams to deliver campaigns and initiatives.
Keep CRM records up to date and ensure timely follow-up in Microsoft Dynamics and support reporting and performance tracking.
Identify and escalate member issues and feedback to improve service and experience.
Attend industry events and represent n3, with occasional travel required to support customers across New Zealand.
About You
You’re commercially savvy, customer-focused, and confident communicating by phone and in person.
You have the right to work in New Zealand (NZ citizen, resident, or valid work visa holder) and a full NZ driver licence, as well as a suitable vehicle for work.
You bring a minimum of 3+ years’ experience in telesales, field sales, or sales support in a B2B or membership-based environment.
You have a proven track record of achieving sales targets, supported by strong phone and written communication skills.
You’re proficient in Microsoft 365 and Dynamics CRM.
You can work predominantly at our Grey Lynn office, with flexibility for some remote working.
You’re highly organised, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.
What we offer at n3
We offer a supportive environment where you can do great work and continue to grow your career.
Competitive salary and performance incentives.
Fuel and lifestyle discounts and flexible work options.
Career development, EAP, and an employee benefits programme.
A modern office and a supportive, values-driven culture.