Orthodontic Receptionist – Part Time
The Tooth Company Orthodontics | Smales Farm
We are looking for our next superstar receptionist to join the team at The Tooth Company Orthodontics at Smales Farm.
This is a permanent part-time role working:
Wednesday: 8:00am – 5:30pm
Thursday: 8:00am – 5:30pm
Friday: 8:30am – 4:30pm
This role would be ideal for someone looking for a great part-time position and the opportunity to become an important part of a friendly, professional and established specialist orthodontic team.
About the role
You will be helping to look after the day-to-day reception and administration of our busy orthodontic practice, working closely alongside our Practice Manager, Specialist Orthodontist and clinical team.
You will often be the first point of contact for our patients and families, so we are looking for someone who is warm, confident, organised and genuinely enjoys helping people.
Your day will include:
Welcoming patients and families into the practice
Answering phone calls, emails and patient enquiries
Managing appointments and maintaining an efficient orthodontic diary
Booking and coordinating new patient consultations
Following up patients and appointments
Managing patient accounts, payments and payment plans
Completing general orthodontic administration
Communicating with patients, parents, clinicians and other dental practices
Supporting the Practice Manager with the smooth day-to-day running of the practice
Helping ensure every patient receives an excellent experience from their first contact through to completion of treatment
Who are we looking for?
We are looking for someone who is:
Friendly, positive and confident communicating with people
Highly organised with excellent attention to detail
Comfortable working in a busy environment and managing multiple priorities
Reliable and takes ownership of their responsibilities
Professional in both their communication and presentation
Confident using computers and learning new systems
A strong team player who is also comfortable working independently
Someone who genuinely cares about providing great customer service
Previous dental or orthodontic experience would be an advantage, but it is not essential. We are much more interested in finding the right person with a great attitude, strong administration skills and the ability to connect with our patients.
Full training will be provided.
A great place to work
Our practice is based at Smales Farm on Auckland’s North Shore – a modern, vibrant place to work with great cafés and eateries right on your doorstep.
Most importantly, you’ll be joining a close-knit team that enjoys working together and takes pride in providing a great experience for our patients.
Sound like you?
Don’t hold back on your application if this sounds like you.
We really appreciate a cover letter telling us a little about yourself, why you have applied for the position and why you think you would be a great person for the role.
We will begin contacting successful applicants from Monday 2nd November to arrange interviews.
For more about us, visit thetoothcompanyortho.co.nz.
We look forward to meeting you!