Job summary
This is an opportunity to undertake an interesting and challenging role within the Digital Services Department which is a corporate service within Shropshire Community Health NHS Trust.
The Information Team sits within Digital Services and the post holder will work closely with the Operations Directorate to provide reportingsolutions and guidance to all services within the Trust.
We are looking for an innovative information professional to provide support and deliver continuous developments to the reporting systems andprocesses that we operate. The role will require provision of performance reports and analytical support within the Information Team, to cliniciansand senior managers.
To support these business requirements, applicants will require specialist knowledge and experience using a range of information systems; withparticular expertise in data analysis and packages, e.g. Microsoft Excel.Reporting to the Principal Analyst, the successful candidate will be a confident communicator, responsible for the provision of comprehensive andreliable information.
As part of the application process applicants are required to answer the following question (Max 100 words) at the start of the'Supporting information' box in your application
"What are the fundamental steps in producing an information report or piece of analysis? e.g. A performance report to a ServiceManager "
Main duties of the job
Providing in association with other members of the Information Division a responsive and client focused service that delivers high qualityinformation and associated support services to our clients, both internal and external.
Contribute to the successful delivery of the Organisations' objectives whilst following departmental guidelines and organisational policy, workingboth autonomously and as part of the Information Team e.g. the postholder will be required to act independently within the appropriate guidelines,seeking advice and guidance as required.
Details
- Date posted: 29 October 2026
- Closing date: 10 November 2026
- Pay scheme: Agenda for change
- Band: Band 5
- Salary: £32,073 to £39,043 a year Per Annum / Pro Rata
- Contract: Permanent
- Working pattern: Full-time, Flexible working
- Reference number: 825-8322790-OPS-A
- Job locations: Mount McKinley, Shrewsbury Business Park, Anchorage Avenue, Shrewsbury, SY2 6FG, United Kingdom
Job description
Job responsibilities
Please see the Job Description and Person Specification attached for further information on the role.
Please note that this job is not an eligible occupation for work visa sponsorship and as such we will be unable to progress your application if you do not otherwise have the right to work in the UK
Please note this vacancy may close early if a high volume of applications is received, we advise you submit your application early to avoid disappointment.
Person Specification
Qualifications
Essential
- A degree in IM&T or Business Administration e.g., Information Technology, Information Science. or A combination of IM&T knowledge/experience/qualification (e.g., Advanced ECDL, BTEC, HND/OND) and at least 2 years' experience in a similar IM&T or GP practice IM&T environment
- Appropriate intermediate vocational short courses e.g., SQL Server, Expertise in Data Analysis, Excel, Access, GP Systems
Knowledge and Skills
Essential
- Demonstrate an ability to provide, receive and record both routine and complex communications, electronically, orally and written.
- Ability to work closely with people in other disciplines and form professional working relationships
- Ability to communicate complex information effectively with different organisations and across different levels of the organisation
- Ability to overcome barriers associated with conveying technical information to a non-technical audience
- Demonstrate problem resolution skills to determine and resolve complex data and information issues.
- Ability to organise and plan tasks to meet statutory and other deadlines.
- Excellent customer service skills, understanding the demands of a client-focussed organisation
- Appropriate knowledge of basic Human Resources and Health and Safety working practices
- Appropriate working knowledge of employment and health and safety legislation.
Other
Essential
- Ability to meet the travel needs of the post. (The postholder will be required to travel to any location as required by the organisation)
Experience
Essential
- Demonstrate relevant office experience and interpersonal and telephone skills.
- Computer literate (including use of the internet and other appropriate programs such as Microsoft Office etc.)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
About us
Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.
Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.
Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.
Shropshire Community Health NHS Trust positively encourages applications from all areas of the community, regardless of age, gender, ethnicity, disability, sexual orientation or religious beliefs. We are committed to ensuring people who work for the community trust have a good working life - and a good work life/home life balance.
Employer details
- Employer name: Shropshire Community Health NHS Trust
- Address: Mount McKinley, Shrewsbury Business Park, Anchorage Avenue, Shrewsbury, SY2 6FG, United Kingdom
- Employer's website: https://www.shropscommunityhealth.nhs.uk/