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• Maintain the integrity of data, working with delivery operations team.
• Review collected data for accuracy, and present findings to the Operations Director/Manager
• Excellent understanding of all tools and applications
• Manage or escalate issues and queries connected to the data collection and processing process, quickly, accurately, and professionally.
• Develop and maintain good working relationships with internal support groups.
• Maintain documentation of the processes related to Report creation and analysis.
• Identify opportunities to automate and enhance reports and business processes using ChatGPT and other authorized applications.

Profile:

• Highly computer literate - Essential
• Excellent English verbal and written communication skills – Essential
• Experience in using Tools and Application – Essential
• Experience in building analysis and dashboards in Excel or other BI tool – Essential
• Advanced proficiency in Microsoft Excel and VBA programming skills – Good to have
• Ability to leverage ChatGPT and other AI-powered tools to improve workflow efficiency and reporting quality – Good to have
• Knowledge of SQL and experience of running SQL queries in SQL developer – Good to have.
• Accuracy and attention to detail
• Excellent planning, Organising and Presentation skills, ability to prioritize workload.
• Team player, Personal drive, Professional attitude