We are recruiting registered mental health professionals to work from home, triaging calls involving acute mental health crises. You must have New Zealand acute mental health crisis experience and at least five years’ experience in an acute mental health setting, such as a crisis team, liaison psychiatry, inpatient mental health service or triage team.
  
What you can expect:
This national organisation provides an Earlier Mental Health Response Team (EMHR), a 24/7 mental health triage service. The service operates under contracts across Health NZ localities, Police, ambulance services and helplines, giving you the opportunity to use your mental health crisis skills.
Work from home without the commute, with a negotiated roster to support work–life balance. You’ll join an extensive online crisis team of mental health professionals, with paid monthly supervision and all IT equipment provided

• Choose from part-time options of 0.6 or 0.8 FTE, or 40 hours per week. Discuss the hours that suit you.

What you have to do:

• Use teletriage and IT tools to assess the caller’s situation and evaluate risk.
• Provide advice to contracted service users: Ambulance, Police, primary health providers
• Use your triage skills to understand the situation you are dealing with
• Provide sound clinical guidance on the next steps for the service user
• Document the calls using IT tools
• Follow procedures and protocols associated to the situation

 Skills & Experience

• NZ Mental Health Registered professional with a current APC
• You must have at least five years’ experience in a New Zealand acute mental health setting. Relevant experience includes work in a crisis team, liaison psychiatry, a community mental health team as a key worker/case manager, or a triage team, or experience as a current or former Duly Authorised Officer.
• Ability to regularly reflect on own practice, taking on and implementing feedback.
• A warm, friendly telephone manner with clear spoken English
• Good computer skills and the ability to multitask; type and talk.
• You must have suitable internet connection via Fibre or Star link

 What you gain:

• Base hourly rate; nights, weekends & public holidays have penal rates
• Earn a fixed hourly rate of $47.82 and benefit from working from home.
• Supportive leadership and in-depth clinical supervision
• Start date 25 January 2027

  
Bring your experience as a registered mental health professional to this role. Call to discuss the opportunity or apply for more information.
For a confidential discussion, call Linda at Frontline Health South Island on 0275320029 and quote reference 1264526.

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