About the role

The Accounts Administrator and Receptionist is responsible for providing a professional and welcoming first point of contact for clients, visitors, and callers while delivering efficient administrative and accounts support to the team. The role contributes to the smooth day-to-day operation of the office, including managing reception, processing customer invoices, maintaining accurate financial records, and assisting with a wide range of office administration tasks.

Key responsibilities

• Welcome clients, visitors, and contractors in a friendly and professional manner

• Answer incoming telephone calls promptly and direct them to the appropriate staff members

• Maintain a tidy, organised, and presentable reception area

• Handle incoming and outgoing mail, courier deliveries, and packages

• Book meeting rooms and ensure they are prepared for meetings as required

• Process customer invoices accurately and maintain accurate financial records

• Assist with purchase orders and expense reconciliation

• Maintain office records, filing systems, and databases

• Prepare and format documents, reports, correspondence, and presentations

• Coordinate office, kitchen, and stationery supplies, ensuring adequate stock levels are maintained

About you

• Previous experience in reception, office administration, accounts administration, or a similar role

• Excellent written and verbal communication skills

• Strong organisational and time management skills

• High level of accuracy and attention to detail

• Ability to manage multiple tasks and prioritise competing deadlines

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and Teams

• Experience with accounting and business management software, such as WorkflowMax and Xero, is preferred

• Friendly, professional, and approachable

• Reliable and punctual

• Strong interpersonal and customer service skills