Due to a continued increase in workload, we are recruiting an experienced Clinic Manager to support our clinic network in the East Midlands. The successful candidate will work alongside our existing Clinic Managers to drive the commercial and operational performance of our clinics in the East Midlands and step in to support in clinics to cover AL or sickness when required.
Key Responsibilities
You will be customer facing and you will help drive performance for our clinics. You’ll also be responsible for the daily operational efficiency of the clinic, a key part of your role will be developing the team and also promoting the benefits of laser eye and Lens replacement surgery to our patients. You will have strong management experience within an Optical, healthcare or high-end retail setting. You’ll be adept at delivering great results through your passion for people and by working closely with members of your team to develop them through performance management. It goes without saying that you’ll possess excellent communication and presentation skills, be articulate, motivated to achieve and have a willingness to learn and progress within Optical Express.
Day to day
- Drive the commercial performance of a high performing team and clinic overall
- Display an exceptional level of professional standards
- Management of clinic diary
- Provide clear and concise communication to team on daily expectations
- Ensure the practice is presentable and maintained to the highest standards of tidiness and cleanliness which showcase the professional image of Optical Express
- Help recruit, induct, coach and support your team to ensure all team members meet acceptable levels of knowledge and competence
- Ensure the team influences and advises potential patients on the most suitable and appropriate solution for their needs
A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:
- State of the art, modern working environments
- 33 days annual leave*
- Free Laser Eye Surgery and Intraocular Lens Surgery
- Free eye tests
- Discounted prescription eye wear and sunglasses
- Generous Optical Express friends and family discount scheme
- Ongoing training and development opportunities
- Pension scheme
- Access to a range of exclusive offers, discounts and rewards
- Employee Assistance Programme and Wellbeing Solutions/Support
Due to nature of the role, candidates must have a full clean driving licence with access to their own transport.