Albany New World

Checkout Supervisor

• Do you have strong checkout or customer service experience?
• Can you confidently lead a busy team by setting the standard yourself?
• Are you calm under pressure and great at multitasking and prioritizing?

If this sounds like you, we want to hear from you!

We’re looking for a motivated, hands‑on Checkout Supervisor who leads by example and helps create a positive, high‑performing front‑end environment. You’ll be supporting a busy team and ensuring every customer enjoys an excellent experience.

What the role involves

Reporting to the Checkout Manager, you’ll help oversee the smooth running of the checkout department, including:

• Leading by example with outstanding customer service
• Managing multiple tasks at once — for example, supervising self‑serve checkouts while serving Lotto customers and prioritizing what needs attention first
• Monitoring the shop floor and stepping in wherever needed
• Maintaining a calm, professional presence during busy or pressured periods

This role suits someone who thrives in a fast‑paced environment and enjoys being hands-on.

Who we’re looking for

• A natural leader who sets the tone through their own behaviors
• Someone confident, approachable, and steady under pressure
• Excellent multitasking and prioritization skills
• A great communicator and team player
• Previous checkout & customer service experience
• LCQ or GM Certificate (advantageous, but not essential)

Days & Hours

• Monday – Wednesday: 4pm – 10pm  
• Thursday: 11am – 8pm
• Sunday: 11am – 8pm

Application close 15/11/26 unless filled earlier