Job Duties and Responsibilities:

• Greet and welcome visitors and staff warmly.
• Manage and route incoming calls promptly and efficiently.
• Assist with various administrative tasks, including handling mail, managing office supplies, and maintaining office equipment.
• Support the setup of meeting spaces and guide individuals to these areas as needed.

Job Requirements:

Required Education: None
Required Licenses: None
Required Work Experience: None
Required Knowledge, Skills, and Abilities:

• Exceptional interpersonal skills to foster a friendly and professional environment.
• Strong organizational skills with the ability to prioritize tasks efficiently.
• Accuracy in handling administrative duties.
• Ability to manage multiple phone lines, inquiries, and other responsibilities simultaneously.
• Must maintain confidentiality and handle sensitive information discreetly.

Preferred Qualifications:

• High School Diploma or equivalent.
• Proficiency in using Microsoft programs, Outlook, and Adobe.
• Reception experience.

Functional Demands:

Population Served: All demographics
Physical Demands: Sitting, standing, walking, and limited lifting (under 50 lbs).
Environmental Conditions: Standard office hours with occasional flexibility for special events.

Organizational Expectations:

• Participate in ongoing quality improvement activities.
• Maintain hospital standards for a clean and quiet environment.
• Provide a positive and professional representation of the organization.
• Comply with organizational and regulatory policies for handling confidential information.
• Promote a culture of safety for patients and employees through proper identification, reporting, documentation, and prevention.
• Demonstrate excellent customer service, consistent with the standards contained in The Gritman Way.
• Maintain competency and knowledge of current standards of practice, trends, and developments in the related scope-of-practice or job role.
• Maintain compliance with organization’s policies, as well as established practices, protocols, and procedures of the position, department, and applicable professional standards.