What You’ll Be Doing:
- In addition to architecting and designing, providing TIER 3/4 support to system administrators in order to resolve VDI issues.
- Providing guidance on optimization of desktops for platform interoperability and acting as liaison between Virtual Desktop Infrastructure (VDI) technologies.
- Offering endpoint support on issues and trouble resolution tasks on Virtual Desktop-related tasks.
- Maintaining an advanced knowledge relative to administration, engineering, and implementation of virtual desktop infrastructure-related technologies.
- Operating across multiple and complex production environments with multiple stakeholders.
- Applying extensive technical expertise and having full knowledge of other related disciplines.
- Conducting trade studies and making recommendations on solutions and "make buy" decisions.
Required Skills
Must Have:
- MUST HAVE a Current and Active Top Secret SCI with Polygraph, as the customer is NOT sponsoring clearances.
- Experience providing engineering support for legacy and current versions of Citrix products.
- 5+ years of experience with BS degree or a combination of years of experience and education.
- Progressive roles from Administrator to Sr. Engineer.
- Citrix Virtual Apps and Desktops v7.15 and later.
- Citrix Provisioning Services (PVS) and Machine Creation Services (MCS).
- Citrix Cloud Virtual Apps and Desktops (CVAD).
- Citrix Netscaler / ADC / VPX.
- Citrix Workspace Environment Management (WEM).
- Citrix App Layering.
- Liquidware Profile Unity.
- Hyper V, VMWare VDI (Microsoft or Citrix NetScalers / ADCs).
- Familiar with HP AnyConnect and Leostream.
Desired Skills
Nice to Have:
- Experience managing and administering Windows Server clustering.
- Experience with Infrastructure as code technologies such as Terraform, Ansible, etc.
- System Center Virtual Machine Manager/Vmware Vcenter 6.7.
- Active Directory/ Group Policies.
- Home Directory and Profile management Support Services.
- Desktop Software provisioning and Support Services.
Additional Details
Compensation & Benefits: This position has an anticipated salary range of $125,000–$165,000 per year. Actual compensation will be determined based on factors including experience, qualifications, skills, education, certifications, and business needs. Crimson Phoenix offers a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) with company match, generous paid time off, company-paid life and disability insurance, tuition reimbursement, professional development opportunities, employee recognition programs, and additional wellness and work-life benefits.
U.S. citizenship and the ability to obtain or maintain a security clearance may be required for certain positions.
Crimson Phoenix is an Equal Opportunity Employer. We make employment decisions without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other status protected by applicable law. Crimson Phoenix participates in E-Verify.