About the role
You’ll be an integral part of our team, supporting our customers and sales team while helping build lasting partnerships with local businesses. From customer enquiries and order management through to invoicing, you’ll help keep things running smoothly and ensure our customers are well looked after.
It’s a varied, hands-on role with the opportunity to build your knowledge, develop your skills and grow into full account management over time.
Key responsibilities
Be the first point of contact for customer calls and walk-in visitors, resolving what you can and passing opportunities to the sales team
Support sales team with ordering, provisioning and invoicing, accurately and on deadline
Follow up customer queries and outstanding accounts
Take part in training and sales meetings, and learn to deliver a solutions-based sales proposition to new and existing customers
Build good working relationships with our team, Spark, our IT Partners and our customers
About you
Experience in a customer-facing role, with some exposure to selling or upselling
A strong service focus and a great phone manner
Accurate data entry and good Microsoft Office skills
Well organised, able to work independently and meet deadlines
A positive, professional approach with customers and suppliers
Ambition to grow into a full account management role
A full NZ driver licence and the right to work in New Zealand
About us
Spark Business Hub Bay of Plenty is a locally owned Spark Business Partner, supporting businesses across our region with tailored technology solutions. From mobile and broadband to cloud voice, Microsoft solutions, IoT and IT services, we help local businesses stay connected, work smarter and grow. We pride ourselves on building strong relationships, providing personalised service and doing right by our customers.
What’s in it for you?
People focused – Join a supportive, locally owned business.
Build your expertise – Get hands-on with business technology and solutions-based sales.
Room to grow – Develop B2B sales skills and a path to your own customer portfolio.