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ServiceNow Lead Engineer (HRSD)

Join our Enterprise Applications Practice, and support a large HR transformation program!

FinXL Professional Services is a leading IT consultancy that partners with clients to bridge the gap between business needs and technology capabilities. Since 2003, we've been delivering high-value ICT services across government, finance, telecommunications, and enterprise sectors.

FinXL is seeking a ServiceNow Lead Engineer to join our consulting team and be deployed with a leading Banking client on a 12 months contract in Sydney CBD. This position combines hands-on expertise with engineering leadership to drive HR digital transformation across an enterprise environment. You will serve as the hands-on architectural anchor for human resources technology solutions, shaping platform direction while embedding best practices and embedding AI-driven capabilities to optimize global employee experience. ServiceNow HRSD, JavaScript and web services.

Responsibilities

  • Deliver end-to-end enterprise ServiceNow HR Service Delivery (HRSD) solutions aligned with corporate HR strategy.
  • Define engineering patterns, code standards, and platform governance across the delivery team.
  • Drive the adoption of AI-driven capabilities and intelligent automation to streamline complex employee workflows.
  • Design, build, and maintain robust, secure enterprise integrations using REST and SOAP web services.
  • Partner with senior technology and HR leadership to translate complex business needs into scalable technical designs.

Key Skills & Experience

  • 7+ years of hands-on experience designing and delivering enterprise-scale ServiceNow solutions, with deep expertise in HRSD.
  • Advanced proficiency in JavaScript and core ServiceNow development, with a track record of setting architecture standards.
  • Strong technical experience engineering complex system integrations leveraging REST and SOAP protocols.
  • Demonstrated exposure to incorporating AI tools and automated workflows to increase engineering and operational efficiency.
  • Proven technical leadership experience, with the capability to influence technical roadmap and challenge traditional methodologies.
  • In-depth understanding of enterprise architecture principles, security compliance, and data governance standards.
  • Outstanding stakeholder management skills with a strong strategic mindset and problem-solving drive.

Engagement Details

  • 12 months contract with a Banking client.
  • Hybrid working model with 3 fixed days/ week in the office in Sydney CBD.

Next Steps

  • Apply now highlighting relevant skills and experience and address your application to Julia Leung. Due to the high volume of applications only shortlisted candidates can be contacted.