About the role

Havaianas is at Manawa Bay, and we're looking for a full-time Keyholder to join our pop-up store team. This is a hands-on retail role for someone who loves customer service, takes pride in a well-presented store and is ready to take on a little extra responsibility. Alongside delivering a great customer experience, you'll help keep the store running smoothly during your shifts, including opening and closing the store and supporting day-to-day operations. This is a full-time, fixed-term contract running through to February 2027, with an immediate start available.

Key responsibilities

• Deliver friendly, engaging customer service and help customers find their perfect pair of Havaianas

• Process sales and transactions accurately through our POS system

• Open and close the store, following daily procedures and ensuring everything is ready for trade

• Take responsibility for cash handling and end-of-day procedures

• Assist with stock management, replenishment and maintaining accurate stock levels

• Maintain high merchandising standards and ensure the store is tidy, organised and well presented

• Help keep the team on track with daily tasks and store priorities during your shifts

• Support the wider team to achieve sales targets and create a positive in-store experience

• Flag any operational issues and communicate updates to the Regional Manager

About you

• Previous retail or customer service experience

• Reliable, organised and confident working independently

• Comfortable taking responsibility for opening and closing a store

• A proactive attitude with the ability to lead by example on the shop floor

• Strong communication skills and a customer-first mindset

• Flexible and available to work a regular full-time roster, ideally Sunday to Thursday

• Available to start immediately and work through the fixed-term period, including key trading days and public holidays