About Voya:

Voya India (earlier VFISLK) started out as a joint venture between U.S. financial services company Voya Financial and SLK, a software services company and is head quartered at Bangalore. As of Aug 2023, we are a wholly owned subsidiary of Voya Financial. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. We support and deliver innovative solutions to Voya’s Retirement, Employee Benefits, and Investment Management businesses.
More information about us is available at: https://www.voyaindia.com

 

Role Summary:
The Third-Party Risk Management (TPRM) analyst is responsible for providing support function activities to all assigned Business Lines (BLs) who contract with Third Parties to provide goods and services. This position reports to the TPRM manager from Voya India and closely work with Third Party Risk Management team from Voya US and will develop strong relationships with their Business Lines Executives and teams to ensure adherence to the Third-Party Risk Management program. Regular interactions, including presentations, within Business Lines meetings will be an integral part of this position.

 

 

Roles & Responsibility:

Develop and maintain strong relationships with Business Lines (BL’s) Executives, Relationship Owners (ROs) and business partners.

Understanding of applicable of local regulation and US Federal guidelines & regulations related to managing Third Party risk inclusive of FRB sr1319a1, FIL 44-2008, OCC 2013-29 and any other applicable federal guidelines and regulations.

Ensure adherence to Voya's Third-Party Risk Management policy and procedures.

Develop a deep understanding of the products and services provided by BL’s Third Parties.

Communicate consistently and effectively TPRM processes and any process changes with all key stakeholders and various levels of management.

Continuous improvement of the Third-Party risk management process

Execute flawlessly the TPRM process, including but not limited to risk assessment validation, Third Party performance evaluation review and challenge, issues management remediation, and Third Party Contingency Planning.

Provide deep insight into Third Party performance including analysis of key metrics, reporting of risk data and integration of supplemental Third-Party information. Prepare reports and report out to assigned BLs regularly on supplier performance, risks and issues.

Support ongoing development, updating and refinement of the Third-Party Risk Management

policy, procedures and related process. Identify process gaps and opportunities for improvement.

Create, review and communicate Third Party performance scorecards, quarterly business reviews and annual assessments with LOBs.

Manages quality assurance program and conducts audits on third party onboarding, due diligence, ongoing monitoring and termination activities according to established quality standards; 

Ensure timely completion of special projects and initiatives as assigned. 

Education:
Bachelor’s degree in business, accounting, finance or related field.

Primary Skill:

Third-Party Risk Management, including due diligence, ongoing monitoring, issue management, and remediation.

Risk governance and regulatory knowledge within the financial services industry.

Strong analytical, problem-solving, decision-making, and documentation skills.

Excellent written, verbal, and stakeholder communication skills.

Ability to prioritize multiple assignments, meet deadlines, and support process improvements.

Proficiency in Microsoft Excel, PowerPoint, and Word; ProcessUnity experience preferred.

 

Certifications:

CRISC, ISO 27001 Lead Implementer / Lead Auditor

Location:

                          Bengaluru