About the role
Due to continued expansion, EGroup Protective Services Group Pty Ltd is seeking experienced Security Controllers & Rovers to join our teams within Corporate and Retail Sites. As a Security Controller or Rover with emergency management experience, you will be responsible for providing security services and ensuring the safety and security of our clients' premises and assets. These are full-time positions, working on-site around the Metropolitan area and Melbourne CBD.
Controller Duties include but are not limited to:
Knowledge of Control room duties, CCTV, Fire Control Panel, Access Control systems
Emergency Management Experience
An understanding of WH&S and the ability to identify & manage risks
Ability to be able to communicate with multiple stakeholders at all levels
Coordinate Rovers for locking or unlocking of areas for contractors, tenants or premises management (subject to approvals)
Complete required audits and tests throughout the shift as required
Ability to work in a team environment
Must be physically fit or prepared to undergo a pre-employment medical
Excellent written and verbal communication skills
Intermediate level with Microsoft suite of products including outlook, word and excel desirable
Administrative tasks as required, including checking for new paperwork, incident reports, handovers, hazard reports and client permits
Rover Duties include but are not limited to:
Conducting random patrols of the premises, including internal, plant room, external and car park as specified in the SOPs and patrol schedules
Monitoring of entry and departure of employees, customers and contractors to guard against theft and to maintain the security of the premises
Maintain a visible presence on the common areas especially main lobby during business hours
Performing morning unlocks and evening lockup of spaces as outlined in SOPs and where applicable
Monitor building areas whilst on patrol and report any discrepancies, including hazards, faults, damage, maintenance issues and non-compliance of properties house rules
Respond to and deal with security incidents and or threats onsite
Complete required audits and tests throughout the shift in accordance with the control rooms direction
Monitor and report WHS issues encountered whilst on patrols
Administrative tasks as required, including checking for new paperwork, incident reports, handovers, hazard reports and client permits.
About You
Current Victorian Security Licence
Current First Aid Certificate
Strong communication and customer service skills
Professional presentation suited to corporate and retail environments
Ability to work rotating shifts including weekends
Previous corporate/retail or concierge-style security experience highly regarded
What we offer
At EGroup Protective Services Group Pty Ltd, we are committed to providing a rewarding and supportive work environment for our employees. We offer competitive remuneration, opportunities for career advancement, and a range of employee benefits to support your wellbeing and work-life balance.
About us
EGroup Protective Services Group Pty Ltd' is a leading provider of security services, dedicated to delivering innovative solutions that protect our clients and their assets. With a strong focus on customer satisfaction and a commitment to excellence, we strive to be the preferred choice for all of our clients' security needs.
If you're ready to join a dynamic and growing team, we encourage you to apply now for this exciting opportunity.
EGroup Protective Services Group is an Equal Opportunity Employer. Applications from Females, Aboriginal and Torres Strait islanders are strongly encouraged to apply.
M/L 949-903-70S