About ADR
Since 1909, ADR has been helping New Zealand communities and businesses through utility technology products, services and expertise. We're proudly New Zealand owned and work across the water, energy, local government and agriculture sectors.
We're looking for a motivated Field Service Technician to join our Dunedin team and support the delivery of water metering and smart water monitoring solutions throughout the region.
About the Role
This is a varied, hands-on field role where no two days are the same. You'll install, maintain and support water metering, telemetry and smart water monitoring systems that help customers manage water resources more efficiently.
Working across the region, you'll combine technical problem-solving with great customer service while building your skills in a growing technology-focused business.
Key Responsibilities
This role combines technical field work, customer interaction and problem-solving. You'll be responsible for delivering high-quality installation, maintenance and support services while helping customers get the best value from their water metering and monitoring systems. Responsibilities include:
Installing, commissioning and maintaining water meters, sensors and smart water monitoring equipment
Diagnosing faults and resolving technical issues in the field
Configuring and supporting hardware, software and communication systems
Building strong customer relationships and providing technical support
Maintaining accurate records and adhering to health, safety, quality and environmental standards
About You
You're practical, technically minded and enjoy working outdoors, solving problems and providing excellent customer service. You can work independently, adapt to changing priorities and take pride in delivering quality outcomes. Ideally, you'll have:
A technical qualification or experience in electrical, electronic, communications or similar field-based work
Strong troubleshooting skills and confidence using technology and mobile applications
Great communication and customer relationship skills
A full New Zealand driver's licence and willingness to travel throughout the region
While experience in water metering or monitoring technology is an advantage, we're also interested in candidates with transferable technical skills and a willingness to learn. Training and support will be provided.
Why You'll Love Working With Us
Company vehicle provided
Bonus opportunities
Southern Cross Health Insurance after six months' service
Life and Trauma Insurance
Health and wellbeing programme, including EAP support
If you're looking for a role where you can work with modern technology, solve real-world problems and make a difference for customers across New Zealand, we'd love to hear from you.
Apply today with your CV and cover letter. Applications will be reviewed as they are received and may close once a suitable candidate is appointed.
As part of our pre-employment process, successful applicants will be required to complete checks which may include drug and alcohol testing, Ministry of Justice checks, credit checks, driver's licence verification and ongoing driver's licence monitoring.
You must have the legal right to work in New Zealand to be considered for this position.