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Packing Operations Manager

Mount Pack & Cool Limited | Tauranga, Bay of Plenty | Full-time

About the role

Mount Pack & Cool Limited (Mpac) is seeking an experienced, practical leader to manage our kiwifruit packing operations.

You will lead people, coordinate production and drive performance, ensuring kiwifruit is packed safely, efficiently and to customer and market specifications. From planning staffing requirements to resolving production challenges, you will take an active role in keeping operations running smoothly and helping your teams succeed.

This full-time role requires availability for day or nightshift work, depending on operational requirements. Your availability and preferred shift will be discussed during recruitment.

Key responsibilities

  • Lead and support packing teams, setting clear expectations for safety, quality, productivity and team performance.

  • Plan and coordinate production to meet packing schedules, throughput targets and customer requirements.

  • Work with supervisors and HR to coordinate recruitment, staffing, training and employee development.

  • Monitor production performance, labour use, downtime and waste, taking practical steps to improve results.

  • Work closely with the quality team to ensure fruit handling, packing and presentation meet food safety, customer and market requirements.

  • Maintain a strong focus on health and safety, ensuring safe work practices are followed and risks are addressed promptly.

  • Coordinate with maintenance teams to resolve equipment issues and minimise disruption to production.

  • Work closely with coolstore, inventory and other operational teams to maintain an efficient flow of fruit through the business.

  • Coach supervisors and team leaders, recognise good performance and address performance concerns constructively.

  • Maintain accurate production records and provide clear reporting and shift handovers.

  • Identify and implement improvements to packing processes, equipment use and team capability.

What we’re looking for

  • Proven experience managing kiwifruit packing or comparable food production operations.

  • Strong leadership skills, with experience managing supervisors and large, diverse teams.

  • A practical understanding of production planning, labour management and operational performance measures.

  • Knowledge of food safety, quality systems and health and safety requirements in a production environment.

  • The ability to balance productivity targets with fruit quality, safe working practices and effective people management.

  • Strong problem-solving skills and confidence making timely decisions under pressure.

  • Clear communication skills and the ability to build effective working relationships across departments.

  • Confidence using production systems and data to monitor performance and guide decisions.

  • An organised, adaptable approach to changing production demands.

  • Availability to work the agreed shift pattern, with flexibility during peak seasonal periods.

Experience in the kiwifruit post-harvest industry, including familiarity with packing equipment and export quality requirements, would be an advantage.

What we offer

  • A competitive remuneration package reflecting your skills and experience.

  • The opportunity to lead packing operations and make a measurable contribution to business performance.

  • Support from experienced operational and management teams.

  • Training and development to strengthen your leadership and technical capability.

  • Opportunities to develop your career within the kiwifruit post-harvest industry.

  • A workplace that values safety, teamwork, respect and accountability.

About us

Mount Pack & Cool Limited is a leading kiwifruit post-harvest company in the Bay of Plenty. Our packhouse and coolstore operations support the careful handling, packing, storage and dispatch of kiwifruit, helping maintain fruit quality from the orchard through to market.

Our people are central to our success. We are committed to providing a safe, supportive workplace where people take pride in their work, contribute ideas and develop their skills and careers.

Apply now

If you are an experienced operations leader who enjoys developing people and delivering results, we would like to hear from you.

Please submit your CV and a covering letter outlining your relevant experience, leadership approach and availability for day or nightshift work.