Job Description
We are looking for an experienced Assistant Club Lounge Manager to join an iconic 5-star luxury hotel in Abu Dhabi.
This opportunity is ideal for a hospitality professional with experience in Club Lounge, Executive Lounge, Front Office or luxury guest services, combined with a strong understanding of Food & Beverage operations.
You will support the Club Lounge Manager in overseeing daily operations, leading the team and ensuring an exceptional and highly personalized experience for VIP, long-stay and returning guests.
Key Responsibilities
- Support the day-to-day management of the Club Lounge and ensure consistently high luxury service standards.
- Lead, supervise, coach and develop the Club Lounge team.
- Coordinate staffing and shift allocation according to occupancy and operational requirements.
- Deliver highly personalized service to VIP, long-stay and repeat guests.
- Support guest arrivals, room allocation, check-in and check-out within the Club Lounge.
- Build strong guest relationships and ensure individual preferences and special requests are recognized.
- Work closely with Front Office and other hotel departments to provide a seamless guest experience.
- Oversee Food & Beverage service within the Club Lounge, ensuring excellent presentation, timing and service.
- Maintain the cleanliness, presentation and overall readiness of the lounge.
- Conduct daily team briefings and communicate VIP arrivals, special requests and operational priorities.
- Support recruitment, training, coaching and performance management of Club Lounge colleagues.
- Handle guest feedback and service recovery professionally and proactively.
- Act on behalf of the Club Lounge Manager when required.
What We’re Looking For
- Previous experience within a 5-star luxury hotel environment.
- Experience within a Club Lounge, Executive Lounge, Front Office, Guest Relations or similar luxury guest-facing operation.
- Previous supervisory or assistant management experience.
- Strong understanding of luxury service standards and VIP guest handling.
- Good knowledge of Food & Beverage service and operations.
- Strong people-management and team-development skills.
- Excellent communication and interpersonal skills.
- Highly guest-focused, proactive and attentive to detail.
- Comfortable working within a fast-paced, multicultural luxury hospitality environment.
- Professional presentation and a strong understanding of luxury grooming and service standards.
About Us
Worldwiders is a global B2B-oriented recruitment company that specializes in executive search and specialist recruitment worldwide. Since our journey began in 2016, we have become the go-to partner for tailor-made recruitment solutions, connecting top talent with prestigious opportunities across the globe.
With over 5,000 successful placements and 400+ satisfied partners in 40+ countries, our five specialized brands—including Nordic Jobs Worldwide and Multilingual Jobs Worldwide—ensure that every candidate and company we work with receives highly personalized service and exceptional results.