Lead and manage all catering operations to ensure exceptional service delivery.

Drive client satisfaction through proactive stakeholder engagement and relationship management.

Ensure compliance with company standards, food safety regulations, healthcare protocols, and legislative requirements.

Manage financial performance, including budgeting, forecasting, cost control, and profitability.

Develop, coach, and mentor catering teams to achieve operational excellence.

Implement continuous improvement initiatives to enhance quality, efficiency, and productivity.

Monitor food quality, service standards, and customer satisfaction across operations.

Manage workforce planning, staffing, training, performance management, and succession planning.

Conduct regular site audits and implement corrective actions where required.

Ensure adherence to health, safety, environmental, and quality standards.